Top 569 Technical support associate Jobs

Customer Support Associate
DebtBook —Charlotte, NC
- Finance
- Analysis skills
- Math
- Dental insurance
- Tuition reimbursement
Quick Apply
Technical Support Associate - PH
Compass Experience Labs —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
Customer Support Associate - Depositions
Filevine —Remote
- $61,000 - $72,000 a year
- Full-time
- Remote
- Mid-level
- Time management
- Disability insurance
- Health insurance
Quick Apply
Customer Support Associate
M7 Health —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
- Paid training
Quick Apply
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
14d
Technical Support Associate
Texture Technologies —South Hamilton, MA
- $30 - $45 an hour
- Part-time
- Hybrid work
- Office
- Driver's License
- Communication skills
- Flexible schedule
Quick Apply
Customer Support Associate
Zinier —Remote
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Support Associate
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $18 - $30 an hour
- Part-time
- Hybrid work
- Research
- Windows
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
Technical Support Associate
Dematic Corp. —Grand Rapids, MI
- $65,000 - $80,000 a year
- Full-time
- Oracle
- Engineering
- Research
Associate Technical Support Engineer
CompuGroup Medical —Owings Mills, MD
- Full-time
- Hybrid work
- Associate's degree
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Customer Service/ Helpdesk Associate
Qureos Inc —Orinda, CA
- $29 - $37 an hour
- Full-time
- Computer literacy
- English
- Continuous improvement
6d
Associate Operations Support Specialist II - Nightshift
Mainspring Energy —Menlo Park, CA
- $27 - $31 an hour
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Communication skills
Quick Apply
Helpdesk Associate
USA Phone VoIP Systems —Cherry Hill, NJ
- Entry level
Remote Customer Service Associate, Temporary
Encoura —Remote
- $12.50 an hour
- Temporary
- Remote
- 18 years or older
- English
- High school diploma or GED
- Paid training
Quick Apply
4d
Vet Clinic Support Associate
Vetcove —Remote
- $50,000 - $80,000 a year
- Full-time
- Remote
- Background check
- 1 year
- Associate's degree
- Health insurance
- Dental insurance
Technical Support, Associate / New York, NY
BlackRock Investments —New York, NY
- $110,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Associate Engineer, Tech support
Nagarro —Remote
- Entry level
Quick Apply
Medical Billing Product Support Associate
Open Practice —Remote
- $45,000 - $50,000 a year
- Full-time
- Remote
- Background check
- English
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Support Associate
Middesk —New York, NY
- $31 an hour
- Full-time
- Research
- Office
- Bachelor's degree

I want to receive the latest job alert for technical support associate

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support associate jobs near

Customer Service Representative jobs in Remote

Technical Support Associate jobs in Remote

Veterinarian jobs in Remote

Customer Service Representative jobs in Charlotte, NC

Information Technology Specialist jobs in Washington, DC

Technical Support Associate jobs in New York, NY

Customer Service Representative jobs in Killeen, TX

Support Technician jobs in Chicago, IL

Support Associate jobs in New York, NY

IT Support jobs in Stamford, CT

Medical Biller jobs in Remote

Technical Support Engineer jobs in Wilmington, DE

Technical Support Engineer jobs in Colorado Springs, CO

Technical Project Manager jobs in Phoenix, AZ

Technical Support Engineer jobs in Scottsdale, AZ

Industrial Engineer jobs in Montana

Technical Support Engineer jobs in Hauppauge, NY

It Support Specialist jobs in Fort Worth, TX

Aerospace Engineer jobs in California

Customer Service Representative jobs in Alabama

Customer Support Associate

DebtBook
Charlotte, NC

Quick Apply

Job Details

Benefits

Stock options
Unlimited paid time off
Dental insurance
Tuition reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Spreadsheets
Data manipulation
Data analysis software

Full Job Description

CUSTOMER SUPPORT ASSOCIATE

Hours: 10am - 7pm

WHO WE ARE:

DebtBook is the financial platform powering treasury and capital markets across the public sector. State and local governments, public universities, health systems, and the bankers and advisors who serve them run trillions of dollars in debt, cash, and investments on DebtBook.

We've built the most sophisticated treasury platform in public finance — sitting at the intersection of treasury management and a $4 trillion fixed income market that's been waiting for modern infrastructure.

WHAT YOU'LL DO:

As a Customer Support Associate, you will:

Respond to client inquiries via live chat and email
Troubleshoot and provide resolution to customer challenges
Become a DebtBook product expert
Provide client training and ongoing product education as needed
Work with the internal data team to ensure data updates are made correctly
Work with the internal product and development teams to ensure the timely resolution of any product issues
Create or facilitate the production of support materials like FAQs, user guides, and user support articles to empower self-service
Engage with clients, post-implementation, to understand their experience and drive success

WHAT YOU'LL BRING:

We are looking for team members who are passionate about putting their energy, insight, and analytical prowess into work that matters
Experience in a people-focused, customer service role, software product support experience strongly preferred
Proficient in all Microsoft Excel, including formulas and functions
Proficiency in data manipulation and analysis in Excel is required
Experience with accounting and/or bond math is preferred
Excellent analytical, problem-solving, and decision-making skills
BONUS experience with municipal debt or lease accounting is highly valued
Exceptional written communication skills
Empathetic, positive attitude with a commitment to our client's success
Highly organized with a high level of accuracy and attention to detail is required
A strong sense of service and a passion for technology
Comfort in a fast moving startup environment
Must be able to operate independently and effectively through periods of uncertainty, ambiguity and change
Demonstrated ability to relate well to individuals and groups with widely varying backgrounds, perspectives, education and skills is required
Bachelor's Degree in Accounting or Finance preferred

OUR "GOAT" VALUES:

GROW Continuously

We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take.
As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
We follow through on our decisions and commitments with action.

ABOVE & Beyond

We create moments of magic, surprising and delighting our customers at every touchpoint.
We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

There is no task needed at DebtBook that is beneath any of us.
We work hard to be the teammate others want on their team.
We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

WHY DEBTBOOK:

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees' well-being to make their lives better, both in and out of the office. We offer:

Competitive salaries plus equity (stock options) for all employees;
Comprehensive health, dental, and vision insurance, 401(k) with 4% employer match;
Generous leave policies (including unlimited PTO);
Professional development opportunities and tuition reimbursement;
Family and wellness perks;
In-person social events;
Top-of-the-line equipment, and a newly furnished office.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Quick Apply

Refine Your Search

technical support associate jobs

Customer Support Associate

Technical Support Associate - PH

Customer Support Associate - Depositions

Customer Support Associate

Associate Customer Support Technician

Technical Support Associate

Customer Support Associate

IT Support Associate

Information Technology Associate I (Junior)

Technical Support Associate

Associate Technical Support Engineer

Customer Service/ Helpdesk Associate

Associate Operations Support Specialist II - Nightshift

Helpdesk Associate

Remote Customer Service Associate, Temporary

Vet Clinic Support Associate

Technical Support, Associate / New York, NY

Associate Engineer, Tech support

Medical Billing Product Support Associate

Support Associate

I want to receive the latest job alert for technical support associate

Related Searches

Explore jobs in more locations

CUSTOMER SUPPORT ASSOCIATE

Job Seeker Tools

Employer Tools

Browse

Stay Connected