Top 3098 Technical support engineer Jobs in Denver Co

Network Operator
JCI US —Englewood, CO
- $25 - $28 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
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Project Coordinator
Mytech Partners —Denver, CO
- $19 - $24 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Conflict management
- Profit sharing
- Disability insurance
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Infrastructure Engineer - Db2 Support
PNC Financial Services Group —Lakewood, CO
- $86,250 - $172,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Wellness program
- Health savings account
Software Engineer Sr
PNC Financial Services Group —Lakewood, CO
- $86,250 - $158,125 a year
- Full-time
- System design
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
10d
Service Delivery Engineer I
K3 Technology —Greenwood Village, CO
- $20 - $25 an hour
- Full-time
- Azure
- English
- Office
- Paid training
- Commuter assistance
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Cloud Engineer II
CoorsTek Inc —Golden, CO
- $103,040 - $136,013 a year
- Full-time
- Mid-level
- Office
- 3 years
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Technical Support Engineer
Gravitee —Denver, CO
- Up to $100,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
IT Support Engineer
Urban Sky —Denver, CO
- $95,000 - $115,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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Technical Support Engineer
Current Tech —Lakewood, CO
- Email
- Mid-level
- Office
- Experience equivalent to degree accepted
IT Support Engineer
Horizon Ag-Products —Lakewood, CO
- $30 - $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
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IT Operations Engineer I
ForeFlight LLC —Englewood, CO
- $82,000 - $100,000 a year
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid training
- Health insurance
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3d
Technical Support Engineer
Kaseware, Inc. —Denver, CO
- $75,000 - $90,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Computer science
- Azure
- Paid parental leave
- Paid holidays
Quick Apply
10d
Technical Support Engineer 2, Premier - Denver
Datadog —Denver, CO
- $81,000 - $119,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Linux
- Employee stock purchase plan
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Product Support Engineer
Pylon —Denver, CO
- $100,000 - $150,000 a year
- Full-time
- Mid-level
- Office
- 1 year
- Commuter assistance
- Health insurance
Brocade Technical Support Engineer
Broadcom —Broomfield, CO
- $109,700 - $175,500 a year
- Full-time
- 5 years
- Bachelor of Science
- Research
- Employee stock purchase plan
- Paid holidays
9d
ITS Support Engineer I
Amazon.com Services LLC —Denver, CO
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- AD&D insurance
- Health insurance
Junior Data Engineer
Janus Henderson —Denver, CO
- $80,000 - $85,000 a year
- Azure
- SQL
- Communication skills
- Health insurance
- Parental leave
10d
TechOps Engineer
Candid Health —Denver, CO
- $110,000 - $165,000 a year
- Full-time
- Mid-level
- Office
- Scripting
- Health insurance
Service Desk Engineer
Anchor Network Solutions, Inc. —Englewood, CO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Technical Support Analyst
CloudShare —Denver, CO
- $60,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- Mid-level
- Free parking
- Paid holidays
Quick Apply

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technical support engineer jobs near denver co

Network Operator

JCI US
Englewood, CO

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Job Details

Full-time
$25 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

IT system monitoring
Incident management software
High school diploma or GED
Attention to detail
Customer support ticket management
WAN
IP networking
Network monitoring tools
Associate's degree
Standard operating procedures (SOPs)

Full Job Description

The Network Operator is responsible for the real-time monitoring, initial response, documentation, and escalation of network and system alerts within the Network Operations Center (NOC) and emergency calls from fire department in Japan. This role serves as the first line of operational support, ensuring incidents are identified, logged, communicated, and escalated in accordance with established procedures to maintain system availability and service continuity.

This position follows defined processes and runbooks and does not perform network design, engineering, or configuration changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Monitor network, system, and application dashboards for alerts, alarms, and performance issues
Answer emergency calls from Japan in Japanese log requirement and respond with required information
Respond to incidents following established NOC procedures and escalation protocols
Perform first-level troubleshooting using documented runbooks and approved tools
Create, update, and manage incident tickets with accurate, complete, and timely information
Escalate unresolved or complex issues to Network Technicians, Engineers, or vendors as appropriate
Communicate incident status updates to internal teams and stakeholders as required
Coordinate with cross-functional teams during outages or service interruptions
Track and document incident timelines, actions taken, and resolutions
Maintain shift logs and ensure proper handoff between shifts
Follow all security, compliance, and operational standards at all times

EDUCATION AND/OR EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent required
One (1) to three (3) years of experience in a NOC, IT operations, technical support, or monitoring environment
Basic understanding of networking concepts (e.g., TCP/IP, VPN, WAN/LAN)
Experience using ticketing systems and monitoring tools
Ability to follow documented procedures and work effectively in a structured environment
Strong attention to detail and documentation accuracy
Ability to work assigned shifts, including nights, weekends, and holidays, as required

PREFERRED QUALIFICATIONS:

Fluency in Japanese (written and verbal) strongly preferred to support Japanese-speaking operations
Associate’s degree or relevant technical coursework
Prior experience in a 24/7 operations or call-center-style technical environment
Familiarity with network/system incident management frameworks (e.g., ITIL or similar)

WORK ENVIRONMENT:

This position is performed in an office-based Network Operations Center environment in Colorado with continuous monitoring equipment. The role may require shift work, including nights, weekends, and holidays, to support 24/7 operations.

ADDITIONAL COLORADO DISCLOSURE:

In accordance with the Colorado Equal Pay for Equal Work Act, JCI US discloses the compensation range and a general description of benefits applicable to this position. Compensation decisions are based on job-related factors including experience, skills, and business needs.

PAY: $22.00 – $28.00 per hour, depending on experience, skills, and qualifications.

This position is eligible for overtime in accordance with applicable wage and hour laws.

BENEFITS:

JCI US offers employees and their families a comprehensive benefits package designed to support overall wellness. Some offerings may vary based on role, work schedule, or location and include:

Healthcare (medical, prescription drug, dental, and vision coverage)
401(k) retirement plan
Paid vacation and sick time

Certain benefits may vary based on role, work schedule, or employment classification.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support engineer jobs in denver co

Network Operator

Project Coordinator

Infrastructure Engineer - Db2 Support

Software Engineer Sr

Service Delivery Engineer I

Cloud Engineer II

Technical Support Engineer

IT Support Engineer

Technical Support Engineer

IT Support Engineer

IT Operations Engineer I

Technical Support Engineer

Technical Support Engineer 2, Premier - Denver

Product Support Engineer

Brocade Technical Support Engineer

ITS Support Engineer I

Junior Data Engineer

TechOps Engineer

Service Desk Engineer

Technical Support Analyst

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