Top 395529 Technical support role Jobs

Senior Customer Technical Support Specialist - 2nd Shift- REMOTE
Beckman Coulter Diagnostics —New York, NY
- $31 - $41 an hour
- Full-time
- Remote
- 3 years
- Senior level
- Electrical Engineering
- Health insurance
- Dental insurance
Technical Product Support - EdTech
Securly —Remote
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Micro-Computer Technician
SOUTH JEFFERSON CENTRAL SCHOOL DISTRICT —Adams, NY
- $20 - $24 an hour
- Full-time
- Computer science
- Computer Science
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
Systems Engineer - MBSE Specialist
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Computer science
- Bachelor of Science
- 1 year
- Paid holidays
- Health insurance
Information Technology Director
Great Plains of Cheyenne County inc —Saint Francis, KS
- $67,950.66 - $81,833.05 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Disability insurance
- Health insurance
Quick Apply
Senior Systems Security Engineer
Modern Technology Solutions, Inc —Huntsville, AL
- Full-time
- Computer science
- Computer Science
- 11+ years
- Disability insurance
- Health insurance
Field Technical Specialist – Industrial Equipment (Travel Role)
DCL, Inc. —Charlevoix, MI
- $20 - $27 an hour
- Full-time
- Up to 50% travel
- Customer service
- Maintenance
- Health insurance
- 401(k)
Quick Apply
Regional Project Engineer (Pittsburgh Region)
Global Data Consultants —Chambersburg, PA
- System design
- Windows
- Bachelor's degree
- Opportunities for advancement
Security Integration & Security Systems Engineer
Care Security Systems Inc. —New York, NY
- $30 - $40 an hour
- 8 hour shift
- System design
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Technical Service Representative - Agricultural
Hawkins Inc —Roca, NE
- $55,000 - $65,000 a year
- Carpentry
- Background check
- Clean driving record
- Employee stock purchase plan
- Paid holidays
Quick Apply
Technical Sales Support Engineer
Applied Information Inc. —Alpharetta, GA
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- System design
- Disability insurance
- Health insurance
Quick Apply
Lead Controls Systems Specialist - OSI PI
The Hershey Company —Lancaster, PA
- Online Application
- Bachelor of Science
- Engineering
- Basic math
Solutions Architect
RWD Consulting, LLC —Bethesda, MD
- $100,000 - $130,000 a year
- Full-time
- 7 years
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
11d
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Lead Identity Access Management (IAM) Engineer/Architect
Financial Industry Regulatory Authority, Inc. —Washington, DC
- $111,400 - $242,600 a year
- Extended hours
- Hybrid work
- Computer science
- 7 years
- Computer Science
- Paid jury duty
- Commuter assistance
Quick Apply
Technical Service Engineer
Carboline —St. Louis, MO
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Senior Cybersecurity Engineer
SOUTHEASTERN COMP CONSULTANTS INC —King George, VA
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Paid holidays
- Health insurance
IT Service Desk Specialist
Hodgson Russ LLP —Buffalo, NY
- $52,572 - $62,000 a year
- Online Application
- Background check
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for technical support role

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support role jobs near

Security Systems Engineer jobs in New York, NY

Technical Engineer jobs in St. Louis, MO

Technical Support Engineer jobs in Alpharetta, GA

Project Engineer jobs in Chambersburg, PA

IT Support jobs in Buffalo, NY

Technical Support jobs in Remote

Computer Engineer jobs in Washington, DC

Solution Architect jobs in Bethesda, MD

Security Systems Engineer jobs in California

Security Systems Engineer jobs in Denver, CO

Security Officer jobs in Albuquerque, NM

Security Systems Engineer jobs in Peabody, MA

Security Systems Engineer jobs in Moorestown, NJ

Alliance Laundry Systems jobs in Ripon, WI

Security jobs in Hartford, CT

Security Guard jobs in Woodbridge, VA

Software Engineer jobs in Burlington, VT

Technical Engineer jobs in Valley, NC

Technical Engineer jobs in Silicon Valley, CA

Technical Engineer jobs in South Carolina

Senior Customer Technical Support Specialist - 2nd Shift- REMOTE

Beckman Coulter Diagnostics -
New York, NY

Apply Now

Job Details

Full-time
$31 - $41 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Phone communication
Clinical chemistry analyzers

Full Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

Working the 2nd shift hours of 12:30 PM - 9:00 PM PT, the Senior Customer Technical Support Specialist for Beckman Coulter Diagnostics is responsible for providing advanced commercial knowledge and experience to internal and external customers, servicing our Clinical Chemistry instruments.

This position reports to the Supervisor, Customer Technical Support, is part of the Service Support Organization and will be FULLY REMOTE.

In this role, you will have the opportunity to:

Field customer calls to facilitate a 24/7 support function and resolve hardware, software, assay and training-related issues of Beckman Coulter’s existing customer base using the most cost-effective solution through telephone and other forms of communication (i.e. email, video conference, etc.).
Utilize remote diagnostics to proactively monitor instruments against potential issues. Act as a flexible resource to help fill workload or process gaps and triage general, moderate and complex inquires across all Beckman Coulter functions, assigning calls to field service when unable to resolve over the phone.
Collect and analyze data and classify complaints according to FDA requirements. Capture and document all aspects of the customer interaction into CRM database.

The essential requirements of the job include:

Associate, vocational or equivalent degree in any of the following disciplines: biology, clinical lab science, biomedical engineering, electrical engineering, chemistry, AND 3+ years of industry-related experience with Beckman Coulter Clinical Chemistry instrumentation - experience with Beckman Coulter's Chemistry instruments (i.e. AU 8-series; DxC700AU; DxC500AU).
Willing to work two (2) major holidays and one (1) minor holiday each year.
Ability to clearly articulate and provide direction over the phone.

It would be a plus if you also possess previous experience in:

CRM Platforms
Medical technology call center, or experience in medical laboratory
A customer service environment

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly base range for this role is $31.00-$41.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole
discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

#LI-AP1

#LI-Remote

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Apply Now

Refine Your Search

technical support role jobs

Senior Customer Technical Support Specialist - 2nd Shift- REMOTE

Technical Product Support - EdTech

Micro-Computer Technician

Systems Engineer - MBSE Specialist

Information Technology Director

Systems Integration Engineers - Colorado Springs

Senior Systems Security Engineer

Field Technical Specialist – Industrial Equipment (Travel Role)

Regional Project Engineer (Pittsburgh Region)

Security Integration & Security Systems Engineer

Technical Service Representative - Agricultural

Technical Sales Support Engineer

Lead Controls Systems Specialist - OSI PI

Solutions Architect

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Lead Identity Access Management (IAM) Engineer/Architect

Technical Service Engineer

Senior Cybersecurity Engineer

IT Service Desk Specialist

IT Application Manager

I want to receive the latest job alert for technical support role

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected