Top 456812 Technical support role Jobs

Technical Support Analyst (Su-Th 9:00a-5:30p)
ScriptPro LLC —Remote
- $24 an hour
- Full-time
- Remote
- Background check
- Research
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
EHR Helpdesk Analyst- REMOTE
Software Technology Inc —Remote
- Remote
- HIPAA
- Mid-level
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Field Service Support Specialist
Ipsen International Inc —Cherry Valley, IL
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Tuition reimbursement
Crestron Programmer
Gramophone —Timonium, MD
- $80,000 - $100,000 a year
- Full-time
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- Residential
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Electrical Engineer – Order Processing
Reinhausen GmbH —Humboldt, TN
- English
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- Travel
- Paid holidays
- Tuition reimbursement
Gate Service Representative
Remprex, LLC —Elwood, IL
- $16.00 - $24.89 an hour
- Extended hours
- Hybrid work
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- Pass drug screening
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Computer Support Technician
Insurance Planning, Inc. —Hays, KS
- $16.48 - $21.00 an hour
- Part-time
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- Mid-level
- Microsoft Office
- Health insurance
- Dental insurance
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Systems Integration Engineers - Colorado Springs
In-Depth Engineering Corporation —Colorado Springs, CO
- $75,000 - $150,000 a year
- Full-time
- Computer Science
- Mid-level
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- Disability insurance
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14d
SOF Enterprise Analyst (SEA)
Streamline Defense —Tampa, FL
- $110,000 a year
- Full-time
- Background check
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Non-Destructive Testing Technician
Premier Precision Machining —Falconer, NY
- $22 - $25 an hour
- Full-time
- Computer literacy
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- Mid-level
- Wellness program
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ICT Disaster Response Specialist
Samaritan's Purse —North Wilkesboro, NC
- Full-time
- Up to 50% travel
- 5 years
- English
- Paid holidays
- Disability insurance
Tech Salesman
willollie —Advance, NC
- $43,652.09 - $52,570.26 a year
- Contract
- Azure
- Mid-level
- Business development experience
- Work from home
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5d
Field Support Specialist - (CCTV & Alarms)
CrossCom National LLC —Buffalo Grove, IL
- $18 - $20 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Audiovisual Technician
First Healthcare Products —Lockport, NY
- $21 - $24 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
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Cell Phone Technician
MAGIC MOBILE —Orlando, FL
- $18 an hour
- Part-time
- Inventory management
- Customer service
- Mid-level
Quick Apply
Technical Appliance Support Advisor
THOR GROUP —Montclair, CA
- $60,000 - $85,000 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- 401(k)
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Bilingual Customer Support Specialist -Power Tools
Integr8staff Inc. —Reno, NV
- $18.00 - $19.25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
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Vehicle Testing Specialist
Applied Intuition —Sunnyvale, CA
- $40 an hour
- Full-time
- Google Workspace
- Mid-level
- US work authorization
- Commuter assistance
- Disability insurance
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Technical Support Representative
Spaceman USA —Loveland, CO
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Health savings account
- Health insurance
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Pre-Sales Engineer
Sine Engineering —Fredericksburg, VA
- Full-time
- Mid-level
- Assembly
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
7d

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Technical Support Analyst (Su-Th 9:00a-5:30p)

ScriptPro LLC -
Remote

Quick Apply

Job Details

Full-time
$24 an hour

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Equipment troubleshooting
Research
Windows
Driver's License
Video conferencing software
Desktop (troubleshooting support)
Video conferences (communication methods)
Peripheral hardware support

Full Job Description

Who is ScriptPro?

Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic team that’s at the cutting edge of technology, creating solutions that make a real difference in people’s lives. ScriptPro develops, sells, and supports state of the art robotics and services in thousands of pharmacy settings around the United States and Canada.

ScriptPro’s Customer Service department delivers high-quality support across a range of products and systems, helping customers navigate technical challenges with confidence. This team operates in a fast-paced environment where problem-solving, adaptability, and continuous learning are key. Every interaction is an opportunity to make a direct impact by resolving issues, building customer trust, and playing a critical role in the overall customer experience.

Job Summary: The Technical Support Analyst is responsible for responding to inbound customer service calls to provide remote support problem resolution with the highest level of professionalism and courtesy. Responsible for opening service requests in a ticketing system that allows for organizing, tracking, and escalating of customer inquiries that range from general “how to” questions to more advanced technical issues. The Technical Support Analyst may also assist with customer support projects and/or research projects, as needed. This is a remote work from home position regardless of location. There will be required 3 week onsite training at our headquarters in Mission, KS.

Reporting Relationship: Supervisor, Technical Support

Shift: Sunday through Thursday 9:00am - 5:30pm CST. This role is primarily performed remotely, though Kansas City Metro employees may be required to work on-campus periodically according to business need. Regular, punctual, and predictable attendance is an essential function of every job at ScriptPro.

Scope of the Role:

Analyze, troubleshoot, maintain, and repair ScriptPro systems, hardware, and computer peripherals
Maintain, upgrade, or replace software systems and provide hardware support
Support and maintain user account information including rights, security, and systems groups
Maintain progressive knowledge of ScriptPro systems
Perform other duties as assigned

Required Qualifications:

Requires a minimum of an Associate’s degree in an engineering or technology related field or a Bachelor’s degree or equivalent, or 2 years of related experience
Basic Windows OS Knowledge (XP/7/10/11)
Requires working knowledge of desktop and peripheral troubleshooting
Preferred familiarity with a ticketing or service desk software application and SLA driven resolution times
Problem solving and analytical skills
Positive attitude, drive and tenacity
Excellent customer service skills
Excellent written and verbal communication skills
Ability to multitask with varying priorities and attention to detail
All candidates must possess a valid driver’s license and be willing to travel by air for work-related duties if located outside the area

Preferred Skills:

Knowledge of ScriptPro systems
Experience in pharmacy

Remote Work Requirements:

Must have high-speed reliable internet access with a hard-wired connection
Must have a distraction free home office workspace
Must be willing to participate in video virtual meetings (camera on)

Compensation and Benefits:

The compensation range for this role has been established at $24.00 hourly or $50K annually. The final agreed-upon compensation is based on a number of factors, including but not limited to individual education, qualifications, skills, prior work experience, competencies, and geographic work location. The above compensation range represents the Company’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

At ScriptPro, we believe that our employees are our greatest asset. That’s why we are committed to fostering a workplace that prioritizes and enhances your personal health and well-being.

Health: Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs
Well-being: Paid Time Off (PTO, Maternity, Paternity, Adoption Leave), nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities, 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services.

Employment Conditions:

It is ScriptPro's policy to run a comprehensive background check post job offer and you must be able to obtain Department of Defense security clearance after date of hire. See Standard Form 85 to preview requirements.

This position includes responsibilities for ensuring compliance with cybersecurity and privacy policies to support the safeguarding sensitive data, including personally identifiable information (PII) and Protected Health Information (PHI). Completion of annual cybersecurity and privacy awareness training is required, as the role aligns with the organization’s security posture and risk management practices. All duties are defined in accordance with standardizations to ensure consistency and accountability of the policies.

Working Conditions:

Requires routine use of standard equipment and extended computer use. Candidates must be able to sit, use hands and fingers, and occasionally lift, squat, stoop, bend, and reach. Problem-solving, practical learning, and instruction interpretation skills are essential.

ScriptPro appreciates the unique qualities of each team member, and as an Equal Opportunity employer, does not discriminate on the basis of race, color, religion, national origin, sex, pregnancy, age, disability, genetic information, veteran status, or any other legally protected status.

The company utilizes internal resources for sourcing and filling positions, but when external assistance is needed, will engage only with pre-approved, contracted agency partners.

The company does not offer visa sponsorships, and all applicants must have legal authorization to work in the United States.

Please visit www.scriptpro.com to learn more about the mission of our company.

Quick Apply

Refine Your Search

technical support role jobs

Technical Support Analyst (Su-Th 9:00a-5:30p)

EHR Helpdesk Analyst- REMOTE

Field Service Support Specialist

Crestron Programmer

Electrical Engineer – Order Processing

Gate Service Representative

Computer Support Technician

Systems Integration Engineers - Colorado Springs

SOF Enterprise Analyst (SEA)

Non-Destructive Testing Technician

ICT Disaster Response Specialist

Tech Salesman

Field Support Specialist - (CCTV & Alarms)

Audiovisual Technician

Cell Phone Technician

Technical Appliance Support Advisor

Bilingual Customer Support Specialist -Power Tools

Vehicle Testing Specialist

Technical Support Representative

Pre-Sales Engineer

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