Top 10840 Technical temp Jobs

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Technical Associate - Seasonal

Second Life Mac -
Skokie, IL

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Job Details

Full-time
$18.50 an hour
7 days ago

Qualifications

Optimizing workflow processes
Personal electronics repair
Maintaining an organized workspace
Replacing parts
iOS support
Electronics component replacement
Process improvement standards implementation
Laptop (troubleshooting support)
Hardware maintenance
Firmware
Restoration
Operating system updates
Mid-level
Manufacturing standard operating procedures
Quality assurance standard operating procedures
Computer hardware
Computer management
Data Security (Data management)
Quality control experience within electronics industry
Updating inventory records
Equipment inspection
Lean management

Full Job Description

Who We Are
Founded in 2013, Second Life Mac (SLM) set out to make a difference by connecting people with the best technology — with affordability and sustainability in mind. Since then, we’ve become recognized for our thought leadership and commitment to excellence, reselling Apple products to customers worldwide while maximizing value for our client network.

As we continue to grow our reputation as a leader in Apple device buybacks, we’re seeking talented individuals who share our drive to elevate our mission even further. Our team is dedicated, innovative, and constantly striving to improve every day.

Position Overview

We are seeking versatile and detail-oriented seasonal Technical Associates to support the end-to-end refurbishment of Apple devices. This role encompasses software restoration, hardware repair, device evaluation, and final quality assurance.

Technical Associates are responsible for ensuring each device meets functional, cosmetic, and resale standards. The ideal candidate is adaptable, process-oriented, and committed to precision in a production-driven environment.

Key Responsibilities

Technical Repair & Restoration

Diagnose and resolve hardware and software issues on Apple devices (MacBooks, iMacs, iPads, etc.)
Perform component replacements and system repairs
Reinstall operating systems, apply firmware updates, and configure devices for use
Execute secure data wiping in accordance with company protocols

Device Evaluation & Grading

Assess devices for physical condition and performance
Assign grading classifications based on defined standards
Ensure grading aligns with resale expectations and company guidelines

Quality Control

Inspect completed devices to confirm functionality, accuracy of repairs, and overall condition
Validate that all required processes have been completed correctly
Flag and resolve any discrepancies prior to final approval

Process & Documentation

Follow standardized workflows and operational procedures
Record repair outcomes, grading results, and inventory usage accurately
Maintain an organized and efficient workspace

Continuous Improvement

Identify opportunities to improve efficiency, consistency, and quality
Contribute to process enhancements and team initiatives

Qualifications

Experience in device repair, IT hardware support, electronics, or refurbishment
Understanding of Apple hardware and operating systems
Ability to troubleshoot technical issues effectively
Strong attention to detail and consistency in execution
Comfortable working in a structured, high-volume environment

Preferred Qualifications

Apple certifications or equivalent experience
Background in refurbishment or resale operations
Familiarity with grading standards or quality assessment frameworks
Knowledge of data security and device handling practices
Exposure to Lean or process improvement methodologies

Our Core Values
Our core values define how we show up every day—for our teammates, our clients, and our work. They guide our decisions, set our standards, and shape our culture.

We are a Joy to Work With, bringing positive energy, humility, and respect while communicating openly and supporting one another.
We Win the Day by taking consistent action and holding a high daily standard, knowing long-term success is built through steady progress and accountability.
We operate with a strong Sense of Urgency, acting quickly on what matters, staying organized, and taking ownership without procrastination.
We are Growth Minded, continuously seeking feedback, learning, and improvement, and embracing the discomfort that comes with getting better.
We Flow Forward by staying calm, learning from setbacks, and maintaining momentum—focused on progress, not perfection.

EEO Statement

Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.

Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.

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