Top 21423 Technology analyst Jobs

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Data Analyst — Game Analytics (Chinese Mandarin Speaker)
Bitus Labs —Irvine, CA
- From $85,000 a year
- Full-time
- Computer Science
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Business Analyst- ERP
SOPREMA —Wadsworth, OH
- Up to $120,000 a year
- Full-time
- Background check
- 5 years
- ERP systems
- Paid holidays
- Health insurance
Quick Apply
Senior HRIS Analyst - Workday Time Tracking, Absence, Leave and Scheduling (Onsite Only)
Energy Transfer Partners —Houston, TX
- Full-time
- 7 years
- Microsoft Excel
- Writing skills
- Profit sharing
- Paid time off
Enterprise Imaging Analyst III (Senior), Information Technology, Full-Time, Days, PACS/CPACS experience, hybrid
MarinHealth Medical Center —San Rafael, CA
- $54.32 - $81.48 an hour
- 8 hour shift
- 6 years
- Hospital
- Research
Quick Apply
Senior Business Analyst
Genesis Capital LLC —Sherman Oaks, CA
- $120,000 - $160,000 a year
- Full-time
- Office
- Bachelor's degree
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Business System Analyst with a fixed income background- 019-26MO
Combined Computer Resources —Newark, NJ
- $75 - $85 an hour
- Contract
- Hybrid work
- Mid-level
Quick Apply
Vulnerability Assessment Analyst
Amyx, Inc. —St. Louis, MO
- Full-time
- Computer Science
- Mid-level
- Analysis skills
- Wellness program
- Health savings account
Tech Support Analyst
Speed Express —Montebello, CA
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
Tech Support Analyst
Speed Express —Dallas-Fort Worth, TX
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Auburndale, MA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- Writing skills
- English
- Flexible schedule
Quick Apply
2d
Business Analyst II
Ellwood Group, Inc. —Irvine, PA
- Computer science
- Computer Science
- 5 years
Quick Apply
Tech Support Analyst
Speed Express —Houston, TX
- From $65,000 a year
- Full-time
- Background check
- Spanish
- English
- Health savings account
- Health insurance
Quick Apply
ERP Implementation & Support Analyst - Accounting
Northlake Partners —Seattle, WA
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Software Engineer Analyst - AI Trainer
DataAnnotation —Omak, WA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Business Analyst (Salesforce/Fonteva)
American Retirement Association —Arlington, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- PMP
- Salesforce
- 3 years
- Profit sharing
- Health savings account
Quick Apply
Business Systems Analyst - Core
Capital Credit Union —De Pere, WI
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
Data Scientist, Intermediate (Info. Systems & Cyber Security, Analyst)
The MIL Corporation —Lexington Park, MD
- $79,000 - $118,000 a year
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Tuition reimbursement
11d
Business Analyst
Alps Alpine North America Inc —McAllen, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- AD&D insurance
- Paid holidays
Quick Apply
11d
Systems Analyst / Systems Analyst II / Sr. Systems Analyst
AIPSO —Johnston, RI
- $65,000 - $134,900 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply

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IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

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Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

technology analyst jobs

IT Analyst, Customer Engagement Technology

Data Analyst — Game Analytics (Chinese Mandarin Speaker)

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Enterprise Imaging Analyst III (Senior), Information Technology, Full-Time, Days, PACS/CPACS experience, hybrid

Senior Business Analyst

Business System Analyst with a fixed income background- 019-26MO

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Tech Support Analyst

Tech Support Analyst

Senior Quantitative Analyst - AI Trainer

Business Analyst II

Tech Support Analyst

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Senior Business Analyst (Salesforce/Fonteva)

Business Systems Analyst - Core

Data Scientist, Intermediate (Info. Systems & Cyber Security, Analyst)

Business Analyst

Systems Analyst / Systems Analyst II / Sr. Systems Analyst

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