Top 7180 Technology Jobs in Addison, TX

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Information Technology Manufacturing Specialist
Manner Polymers —McKinney, TX
- $65,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
Data Architect - Power & Utilities - Manager - Consulting - Location OPEN
EY —Dallas, TX
- Senior level
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Manager / Senior IT Manager (based on experience)
ARKRAY GROUP —Plano, TX
- Full-time
- Computer science
- Computer Science
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
Technical Product Support - EdTech
Securly —Plano, TX
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Services Manager
City of Garland —Garland, TX
- $102,042.72 - $137,794.65 a year
- Full-time
- Computer Science
- Inventory management
- Maintenance
10d
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
IT Technical Support Specialist (Entry Level)
Thomas J Henry Law, PLLC —Irving, TX
- Full-time
- Office
- Criminal background check
- 2 years
- Health insurance
- Dental insurance
Quick Apply
8d
PC Configuration Technician
Future Tech Enterprise, Inc. —Plano, TX
- $19 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
9d
Network Support Technician (on-site)
Traxxas —McKinney, TX
- Full-time
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Customer Service Professional ( Banking Expereince)
Mphasis —Plano, TX
- $22 - $25 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Technical Project Manager-Software Development
PASONA N A, INC. —Plano, TX
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Azure
- 5 years
- System design
- Health insurance
- Dental insurance
Data Analyst
L&S Mechanical —Richardson, TX
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- SQL
- AD&D insurance
- Paid holidays
Quick Apply
Computer Technician - Technology Services (Temporary)
Denton County, TX —Denton, TX
- $25 an hour
- Temporary
- Office
- Windows
- Computer networking
Project Manager Information Technology I - IM Project Management
Christus Health —Irving, TX
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
14h
Network Engineer I
D.R. Horton —Arlington, TX
- Full-time
- Computer science
- Computer Science
- Customer service
- Employee stock purchase plan
- Disability insurance
Quality Assurance Analyst
LAAKHI INFORMATION TECHNOLOGIES INC —Frisco, TX
- $55 - $65 an hour
- Full-time
- Office
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- Ability to sit for extended periods
- 1 year
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
11d

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IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

technology jobs in Addison, TX

IT Analyst, Customer Engagement Technology

Information Technology Manufacturing Specialist

Data Architect - Power & Utilities - Manager - Consulting - Location OPEN

IT Help Desk Support Specialist

IT Manager / Senior IT Manager (based on experience)

Help Desk Support II

Technical Product Support - EdTech

IT Support Services Manager

Executive IT Support Technician

IT Technical Support Specialist (Entry Level)

PC Configuration Technician

Network Support Technician (on-site)

Customer Service Professional ( Banking Expereince)

Technical Project Manager-Software Development

Data Analyst

Computer Technician - Technology Services (Temporary)

Project Manager Information Technology I - IM Project Management

Network Engineer I

Quality Assurance Analyst

IT Support Desk Technician

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