Top 9132 Technology Jobs in Addison, TX

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Work from home
Quick Apply
Network Support Technician (on-site)
Traxxas —McKinney, TX
- Full-time
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Operations & Delivery Manager - Full Time - Onsite Plano, TX
Human Coalition —Plano, TX
- Full-time
- 5 years
- Office
- Children
Quick Apply
Senior Technical Support
MacBOT Inc. —Richardson, TX
- $19 - $30 an hour
- Part-time
- Spanish
- 7 years
- Software troubleshooting
- Flexible schedule
Quick Apply
10d
Customer Service Professional ( Banking Expereince)
Mphasis —Plano, TX
- $22 - $25 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
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Technical Product Support - EdTech
Securly —Plano, TX
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
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Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —Dallas, TX
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
PC Configuration Technician
Future Tech Enterprise, Inc. —Plano, TX
- $19 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
12d
Data Analyst
L&S Mechanical —Richardson, TX
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- SQL
- AD&D insurance
- Paid holidays
Quick Apply
Business Analyst - Legal Analytics / Data Science
Scott & Associates, PC —Plano, TX
- $50,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- SQL
7d
IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
2d
Data Analyst 1
WCL Group —Plano, TX
- $32 an hour
- Full-time
- Computer Science
- Office
- Project management
11d
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
Data Analyst
AccelPad —Plano, TX
- Email
- Remote
- Java
- Python
- Entry level
Data Analyst
Tapcheck —Plano, TX
- Full-time
- Remote
- Mid-level
- Office
- SQL
- Health savings account
- AD&D insurance
IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- Ability to sit for extended periods
- 1 year
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
14d
IT Help Desk (DFW Only)
Alkami —Plano, TX
- $51,168 - $76,752 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- 401(k) matching
[Entry Level] Software Tester (2605-3)
JND —Plano, TX
- Full-time
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance

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technology jobs near Addison, TX

IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Quick Apply

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Data Integration (Data management)
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Work Location: In person

Quick Apply

Refine Your Search

technology jobs in Addison, TX

IT Analyst, Customer Engagement Technology

Network Support Technician (on-site)

IT Operations & Delivery Manager - Full Time - Onsite Plano, TX

Senior Technical Support

Customer Service Professional ( Banking Expereince)

Technical Product Support - EdTech

Special Agent: Cybersecurity/Technology Expertise

IT Help Desk Support Specialist

PC Configuration Technician

Data Analyst

Business Analyst - Legal Analytics / Data Science

IT Help Desk Specialist

Data Analyst 1

Customer Support Specialist

Executive IT Support Technician

Data Analyst

Data Analyst

IT Support Desk Technician

IT Help Desk (DFW Only)

[Entry Level] Software Tester (2605-3)

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