Top 7374 Technology Jobs in Dallas, TX

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Pyspark Engineer
Infosys —Irving, TX
- Mid-level
- Communication skills
Quick Apply
Oracle ERP Manager
aventiv —Plano, TX
- $151,726.09 - $172,967.74 a year
- Remote
- Computer science
- Oracle
- Computer Science
- Disability insurance
- Health insurance
Quick Apply
Azure Data Engineer
Infosys —Dallas, TX
- Mid-level
- Communication skills
Quick Apply
7d
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
Entry Level IT Technician (Managed Service Provider)
CTGtech, LLC —Bedford, TX
- $22 - $24 an hour
- Full-time
- Windows
- Microsoft Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —Dallas, TX
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
PC Configuration Technician
Future Tech Enterprise, Inc. —Plano, TX
- $19 an hour
- Full-time
- Ability to lift 50 pounds
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
9d
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Project Manager-Software Development
PASONA N A, INC. —Plano, TX
- $120,000 - $140,000 a year
- Full-time
- Hybrid work
- Azure
- 5 years
- System design
- Health insurance
- Dental insurance
Data Analyst
L&S Mechanical —Richardson, TX
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- SQL
- AD&D insurance
- Paid holidays
Quick Apply
Account Services Specialist - ITSM, ITIL
NTT DATA Services, LLC —Addison, TX
- $74,720 - $112,080 a year
- Hybrid work
- 6 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health savings account
- AD&D insurance
Network Support Technician
Inserso Corporation —Irving, TX
- Full-time
- Mid-level
- Travel
- US work authorization
Quick Apply
VP of Technology
TechniPower, Inc. —Dallas, TX
- $175,000 - $225,000 a year
- Remote
- Management
- 5 years
- Bachelor's degree
Quick Apply
Quality Assurance Associate
System One —Farmers Branch, TX
- Contract
- Mid-level
- Java
- SQL
Quick Apply
Level 2.5-3 IT Helpdesk Engineer
Alles Technology —Irving, TX
- $80,000 - $150,000 a year
- Full-time
- Background check
- Software troubleshooting
- Windows
- Health savings account
- Health insurance
Quick Apply
Project Manager Information Technology I - IM Project Management
Christus Health —Irving, TX
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
10h
IT Technical Support Specialist (Entry Level)
Thomas J Henry Law, PLLC —Irving, TX
- Full-time
- Office
- Criminal background check
- 2 years
- Health insurance
- Dental insurance
Quick Apply
8d

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technology jobs near Dallas, TX

IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

technology jobs in Dallas, TX

IT Analyst, Customer Engagement Technology

Help Desk Analyst

Pyspark Engineer

Oracle ERP Manager

Azure Data Engineer

Executive IT Support Technician

Entry Level IT Technician (Managed Service Provider)

Special Agent: Cybersecurity/Technology Expertise

IT/Desktop Support Technician

PC Configuration Technician

IT Help Desk Support Specialist

Technical Project Manager-Software Development

Data Analyst

Account Services Specialist - ITSM, ITIL

Network Support Technician

VP of Technology

Quality Assurance Associate

Level 2.5-3 IT Helpdesk Engineer

Project Manager Information Technology I - IM Project Management

IT Technical Support Specialist (Entry Level)

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