Top 6182 Technology Jobs in Dfw, TX

IT Analyst, Customer Engagement Technology
At Home —Coppell, TX
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Work from home
Test Engineer
S&B Industry, Inc. —Fort Worth, TX
- $65,000 - $70,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Network Engineer II
Texas Christian University —Fort Worth, TX
- From $67,543 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Azure Data Engineer
Infosys —Dallas, TX
- Mid-level
- Communication skills
Quick Apply
7d
Network Operations Center (NOC) Operator
Lightning AI —Fort Worth, TX
- $75,000 - $85,000 a year
- Linux
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Executive IT Support Technician
PepsiCo —Plano, TX
- $80,200 - $134,250 a year
- 5 years
- Office
- Travel
- Paid parental leave
- Health insurance
CUSTOMER SUPPORT SUPERVISOR
Tarrant County, TX —Tarrant County, TX
- $85,720.44 - $94,292.38 a year
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
Entry Level IT Technician (Managed Service Provider)
CTGtech, LLC —Bedford, TX
- $22 - $24 an hour
- Full-time
- Windows
- Microsoft Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d
IT Support Enineer
Velo IT Group —Dallas, TX
- $50,000 - $100,000 a year
- Full-time
- Computer science
- Mid-level
- Office
- Paid holidays
- Health insurance
Project Manager – Asset Inventory
Apptricity Corporation —Irving, TX
- $115,000 - $130,000 a year
- Full-time
- Computer Science
- Inventory management
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Special Agent: Cybersecurity/Technology Expertise
Federal Bureau of Investigation —Dallas, TX
- $103,326 - $133,200 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
IT Depot Technician
Buchanan Technologies —Grapevine, TX
- $48,000 - $50,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Research
- Health insurance
- Dental insurance
Quick Apply
11d
IT/Desktop Support Technician
Liberty Software —Grapevine, TX
- HIPAA
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Network Engineer I
D.R. Horton —Arlington, TX
- Full-time
- Computer science
- Computer Science
- Customer service
- Employee stock purchase plan
- Disability insurance
VP of Technology
TechniPower, Inc. —Dallas, TX
- $175,000 - $225,000 a year
- Remote
- Management
- 5 years
- Bachelor's degree
Quick Apply
Data Analyst
L&S Mechanical —Richardson, TX
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- SQL
- AD&D insurance
- Paid holidays
Quick Apply
Quality Assurance Associate
System One —Farmers Branch, TX
- Contract
- Mid-level
- Java
- SQL
Quick Apply
Help Desk Supervisor
M3 Networks —Southlake, TX
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- 5 years
- Supervising experience
- Senior level
- Health insurance
- Dental insurance
Quick Apply

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technology jobs near Dfw, TX

IT Analyst, Customer Engagement Technology

At Home -
Coppell, TX

Apply Now

Job Details

Full-time

Benefits

Work from home

Qualifications

Computer science
Systems integration
System administration
Computer Science
IT system monitoring
System performance optimization
Configuration management
Enterprise solutions implementation
Information Systems
Mid-level
Incident Escalation
Enterprise software support
E-commerce
Technology security practices
3 years
Information security compliance
Bachelor's degree
Cloud-based systems
Loyalty programs
Customer relationship management (CRM) systems (technically supported)
Incident management operations support
Enterprise Integration
Resolving technical support tickets
Organizational skills
Computer Information Systems
Technical training
Martech
Business requirements
Cross-functional collaboration
POS systems

Full Job Description

WORK LOCATION DETAILS

Work Location: Home Office - Coppell, TX

Work Schedule: Hybrid

Onsite: Tuesdays, Wednesdays, and Thursdays
Work from Home: Mondays and Fridays

JOB SUMMARY

The IT Analyst – Customer Engagement Technology is responsible for supporting the management, optimization, and support of our Oracle Retail platforms, with a focus on the Customer Engagement and Promotions Engine platforms. This role will serve as a key support resource between IT, Marketing and Merchandising, ensuring that marketing technology solutions are reliable, integrated, and aligned with business objectives. This role will report to the Manager of Customer Engagement Technologies in IT-Solution Delivery.

ESSENTIAL FUNCTIONS

Perform day-to-day management, administration, and performance monitoring of the Oracle Retail Customer Engagement and Promotions Engine platforms.
Support and troubleshoot platform integrations with other enterprise systems (ERP, CRM, POS, Ecommerce).
Partner with Oracle support partners and other technology providers, including SLAs and escalations.
Ensure performance, and security, adhering to IT best practices and compliance requirements.
Responsible for environment configuration changes, health monitoring, and centralized supporting marketing technologies.
Effectively participate in partnerships across Merchandising, Marketing and other business units to understand and align on requirements and deliver technology solutions that drive customer engagement and promotional effectiveness.
Addresses and resolves technical issues and requests for the Customer Engagement platform. Determines severity and scope of incidents and escalates to higher level teams as appropriate.
Ability to support cross-functional IT and Ecommerce teams with supportability for Oracle’s Promotion Engine.
Monitor and support Enterprise Promotions configurations ensuring effective controls and stackability.
Partner with Marketing, Merchandising and Customer Support for configuration and effective issuance of Loyalty Points, Entitlements and Awards.
Execute and support upgrades, enhancements, and implementation projects for marketing technology systems.

QUALIFICATIONS

Bachelor’s degree in Information Systems, Computer Science, or related field, preferred. Equivalent experience considered.
3-4+ years of IT experience.
Knowledge of system integrations, APIs, and data workflows.
Experience with Oracle APEX including SQL and PL/SQL.
Working ability to remain effective under stress and respond to pressure in a manner acceptable to others and the organization.
Hands-on experience with Oracle Retail Customer Engagement and Promotions Engine.
Familiarity with cloud platforms, databases, and enterprise systems.
Retail Point of Sale and Loyalty platform experience (Oracle Xstore preferred).

What Success Looks Like

Reliable performance and uptime of Oracle Retail platforms.
Smooth execution of marketing campaigns and promotions enabled by technology.
Positive feedback from Marketing and business stakeholders on IT support and solutions.

Apply Now

Refine Your Search

technology jobs in Dfw, TX

IT Analyst, Customer Engagement Technology

Test Engineer

Network Engineer II

Help Desk Analyst

Azure Data Engineer

Network Operations Center (NOC) Operator

Executive IT Support Technician

CUSTOMER SUPPORT SUPERVISOR

Entry Level IT Technician (Managed Service Provider)

IT Support Enineer

Project Manager – Asset Inventory

Special Agent: Cybersecurity/Technology Expertise

IT Depot Technician

IT/Desktop Support Technician

IT Help Desk Support Specialist

Network Engineer I

VP of Technology

Data Analyst

Quality Assurance Associate

Help Desk Supervisor

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