Top 359 Technology Jobs in Milton, WI

IT Support Specialist - II
Diamond Assets —Milton, WI
- Full-time
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
HR Technology Manager
Greenheck Group —Wisconsin
- $144,462 - $178,453 a year
- Full-time
- 6 years
- Computer Science
- Office
2d
IT Solution Architect (954)
ABC® Supply Co. Inc. —Beloit, WI
- $126,200 - $158,700 a year
- Full-time
- Computer Science
- Office
- 3 years
- Paid holidays
- Disability insurance
IT ServiceNow Platform Engineer, Senior (952)
ABC® Supply Co. Inc. —Beloit, WI
- $120,000 - $140,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Business Intelligence Analyst (full-time; WI or IL)
Sauk Prairie Healthcare —Wisconsin
- Full-time
- Mid-level
- SQL
- Agile
- Free parking
- Disability insurance
IT Manager
Vogrinc Search Group —Janesville, WI
- $100,000 - $140,000 a year
- Full-time
- Background check
- Computer Science
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
9d
Business Application Specialist F&B
Ho-Chunk Gaming Beloit —Beloit, WI
- $36.55 an hour
- Full-time
- Windows
- SQL
- Driver's License
Help Desk/Resolution Specialist
The Computer Center —Janesville, WI
- Part-time
- Writing skills
- Experience equivalent to degree accepted
- Communication skills
IT Business Analyst III - Registrar (UPDATED)
University of Wisconsin Whitewater —Whitewater, WI
- $74,600 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
14d
System Administrator
Crystal Computer Consulting —Janesville, WI
- $55,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
13d
Business Application Specialist (IT)
Ho-Chunk Gaming Beloit —Beloit, WI
- $36.55 an hour
- Full-time
- Mid-level
- Windows
- SQL
Systems Administrator
Ho-Chunk Gaming Beloit —Beloit, WI
- $32.34 an hour
- Full-time
- Computer science
- Computer Science
- Customer service
Jr. End User Support Analyst
Zoll Medical Corporation —Deerfield, WI
- $25 - $33 an hour
- High school diploma or GED
- Travel
- Conflict management
Application Specialist
Blackhawk Community Credit Union —Janesville, WI
- $63,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- Computer literacy
- Pass drug screening
Network Engineer I
Rock County —Janesville, WI
- $37.38 - $40.67 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- Windows
IT Systems Administrator
The Delong Co., Inc. —Clinton, WI
- Full-time
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Product Manager
Data Dimensions —Janesville, WI
- Call employer
- Remote
- Continuous improvement
- Product management
- Home Health
IT Support Specialist 2
Diamond Assets —Milton, WI
- Full-time
- Research
- Mid-level
- Windows
Quick Apply
Systems Engineer
Ho-Chunk Gaming Beloit —Beloit, WI
- $42.02 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Full-Time Customer Support Agent
Acculynx —Beloit, WI
- Full-time
- Office
- Ability to sit for extended periods
- 1 year
- Health insurance
- Dental insurance
Quick Apply

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technology jobs near Milton, WI

IT Support Specialist - II

Diamond Assets -
Milton, WI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing technical support teams
Customer communication
Personal electronics repair
Teamwork
Smartphone (troubleshooting support)
Managing teams in a customer support role
Technical documentation
iOS
Software implementation
Application deployment
Windows
Managing clients in a customer support role
Professional development support
Bachelor's degree
Email configuration (technical support)
Team management
Productivity software support
Desktop (troubleshooting support)
Mentoring
Mobile device management
macOS
Productivity software
Training
Desktop administration
CompTIA A+
Apple Certified Support Professional

Full Job Description

Company Overview

It's not enough to have the right technology today, you must have a plan for tomorrow. At Diamond Assets we service schools, businesses, and governments by creating sustainable technology plans that ensure equitable access to technology for their current fleet but also well into the future. In addition, we take pride in delivering the highest-quality, refurbished Apple products at an affordable price. With our "lifecycle through epicycle" approach, we strive to meet our mission of providing equitable and affordable access to technology.

Job Title: IT Support Specialist 2

The IT Support Specialist 2 is an experienced technical resource who serves both internal and external clients and acts as the primary escalation point for the first-line support staff. Building on the foundation of the Support Specialist 1 role, this position takes ownership of complex problems and troubleshooting, delivers high-quality technology experiences for end-users, and helps set the standards, workflows, and documentation the support team relies on day to day.

Expect to work closely with the CIO on prioritization, issue resolution, projects. This role embodies all of Diamond Assets' Core Values: Teamwork, Flexibility, Service, Integrity, and Innovation.

Responsibilities:

Serve as the escalation point for IT Support Specialist 1 staff, independently resolving complex end-user, department, and client issues.
Install, configure, and deploy hardware and software, including building and maintaining standard deployment configurations and imaging/provisioning workflows.
Perform advanced MDM and client deployment work - device configuration, policy management, software setup and distribution - and refine deployment standards over time.
Define, document, and enforce technical standards and specifications across deployed systems, ensuring consistency and repeatability.
Mentor, train, and review the work of the Level 1 specialists, helping them grow their technical and customer service skills.
Own and maintain the IT knowledge base, documentation standards, and administer the IT Help Desk Ticketing System (queue health, categorization, SLA adherence).
Handle escalated, client-facing technical situations with professionalism and clear communication.
Lead small-to-medium projects and contribute to larger initiatives under the IT Operations Manager.

Qualifications:

Technical College degree in Information Technology, end-user devices, a related field, or equivalent experience is mandatory; certifications such as CompTIA A+, Apple Certified Support Professional, are required.
3+ years of hands-on end-user support and device repair experience or demonstrated equivalent capability at the Level 1 role.
Advanced proficiency supporting macOS, iOS, iPadOS, and Windows end-user.
Deep, hands-on MDM and client-deployment experience, including configuration profiles, policy management, software distribution, and Apple Business/Apple School ecosystem workflows.
Demonstrated ability to diagnose and repair electronic devices, with strong judgment on repair-versus-disposition outcomes.
Proven track record supporting productivity software, email, collaborative systems, and end-user networking concerns.
Demonstrated ability to mentor or train less experienced staff and to lead by example.
Exceptional customer service aptitude, including with escalated or sensitive client interactions.
Strong problem-solving abilities - identifying, researching, troubleshooting, and resolving technical issues with minimal supervision.
Thorough documentation discipline for supported systems, procedures, and processes.
Robust organizational and task-management proficiency, including the ability to prioritize across competing demands.

Beyond:

The person in this position is expected to continue to learn, grow and contribute in a fast-changing and highly productive work environment. In addition, there are high expectations for excellent communication, teamwork, and problem-solving abilities.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Preferred)

Ability to Commute:

Milton, WI 53563 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technology jobs in Milton, WI

IT Support Specialist - II

HR Technology Manager

IT Solution Architect (954)

IT ServiceNow Platform Engineer, Senior (952)

Business Intelligence Analyst (full-time; WI or IL)

IT Manager

Business Application Specialist F&B

Help Desk/Resolution Specialist

IT Business Analyst III - Registrar (UPDATED)

System Administrator

Business Application Specialist (IT)

Systems Administrator

Jr. End User Support Analyst

Application Specialist

Network Engineer I

IT Systems Administrator

Product Manager

IT Support Specialist 2

Systems Engineer

Full-Time Customer Support Agent

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