Top 4353 Technology Jobs in Munster, IN

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
6d
Account Executive - Managed Services & IT Solutions
Trust Tech, LLC —Valparaiso, IN
- Full-time
- Microsoft Excel
- Mid-level
- Business development experience
- Health savings account
- Health insurance
Quick Apply
2d
UKG Analyst
The Scion Group —Chicago, IL
- $73,000 - $85,000 a year
- Urgently hiring
- System design
- Mid-level
- Office
- Paid holidays
- Health insurance
Applications Specialist
Temperature Equipment Corporation —Lansing, IL
- $85,000 - $90,000 a year
- Full-time
- ERP systems
- System design
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
2d
DIRECTOR-APPLICATIONS IT
Methodist Hospitals —Merrillville, IN
- Full-time
- HIPAA
- Master's degree
- 8 years
6d
D365 Support Analyst (2681)
Carl Buddig & Company —Tinley Park, IL
- $85,000 - $100,000 a year
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Health savings account
- Health insurance
11d
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Digital Tech Support Analyst
Caterpillar —Chicago, IL
- $99,840 - $133,810 a year
- Full-time
- Computer Science
- Pass drug screening
- Research
- Health savings account
- Paid holidays
13d
Associate Customer Support Technician
Applied Systems, Inc. —Chicago, IL
- $42,000 - $52,000 a year
- Full-time
- Remote
- Computer skills
- 1 year
- Communication skills
- Health insurance
- Dental insurance
12d
IT Systems Administrator
OLIPOP —Chicago, IL
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
Quick Apply
Data Center Technician (Night Shift)
Microsoft —Chicago, IL
- $23.65 - $53.70 an hour
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
- On-the-job training
1d
Service Desk Technician I
Assetmark —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- US work authorization
- Health savings account
- Health insurance
IT Systems Analyst
Atkore —Mokena, IL
- $72,400 - $99,550 a year
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Junior Security Analyst
The University of Chicago —Chicago, IL
- $24.04 - $31.25 an hour
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Paid time off
2d
Data Center System Administrator
Lenovo —Chicago, IL
- $98,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
JR. Network Engineer
City Of Gary —Gary, IN
- $56,336 a year
- Weekends as needed
- System design
- Mid-level
- Travel
Quick Apply
IT Helpdesk Technician
Murgado Automotive Group —Chicago, IL
- $55,000 - $70,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT On-Site Support Technician
WSP —Chicago, IL
- $57,800 - $89,400 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
Entry Level IT Generalist
dbHMS —Chicago, IL
- $18 - $25 an hour
- Hybrid work
- Office
- Windows
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
4d
Desktop Support Analyst
Connection —Chicago, IL
- $25.00 - $28.50 an hour
- Full-time
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance

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technology jobs near Munster, IN

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year
6 days ago

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technology jobs in Munster, IN

Field Systems Engineer

Account Executive - Managed Services & IT Solutions

UKG Analyst

Applications Specialist

DIRECTOR-APPLICATIONS IT

D365 Support Analyst (2681)

Entry Level IT Support Specialist

Digital Tech Support Analyst

Associate Customer Support Technician

IT Systems Administrator

Data Center Technician (Night Shift)

Service Desk Technician I

IT Systems Analyst

Junior Security Analyst

Data Center System Administrator

JR. Network Engineer

IT Helpdesk Technician

IT On-Site Support Technician

Entry Level IT Generalist

Desktop Support Analyst

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