Top 1904 Technology Jobs in Sugar Hill, GA

Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Technology Support Tech III - Grades K-5
Gwinnett County Public Schools —Gwinnett County, GA
- $49,435 - $79,283 a year
- Full-time
- Mid-level
- Elementary school
- School
Technical Customer Service Representative - OSC (First Shift)
QTS Data Centers —Suwanee, GA
- Email
- Computer science
- Computer Science
- Writing skills
- Wellness program
- Health savings account
11d
Jr Data Scientist
NAVA TECH LLC —Atlanta, GA
- $35 - $42 an hour
- Full-time
- Azure
- Computer Science
- Mid-level
- Relocation assistance
- Health insurance
Quick Apply
Store Support Representative
National Vision —Lawrenceville, GA
- Full-time
- Hybrid work
- Word processing
- Computer literacy
- Windows
- Paid holidays
- Health insurance
Quick Apply
Desktop Support Technician
NTT Ltd —Alpharetta, GA
- $27.02 - $40.53 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
4d
System Operator
INTRALOT INC —Duluth, GA
- 12 hour shift
- Background check
- Computer science
- Computer Science
Quick Apply
Data Analyst II
Emory Healthcare —Atlanta, GA
- $32.16 - $39.95 an hour
- Full-time
- Mid-level
- Travel
- Associate's degree
- Wellness program
- Health insurance
11d
Associate Business Analyst (Pharma)
ITA Group Inc —Atlanta, GA
- Full-time
- Microsoft Access
- Computer Science
- SQL
- Paid parental leave
- Health insurance
Quick Apply
I.T. Technician
Dawson County Government —Dawsonville, GA
- $24.10 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
9d
Customer Support Technician II
Planet DDS —Atlanta, GA
- $24 - $27 an hour
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
Quick Apply
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
Helpdesk Tech I
Scientific Games —Alpharetta, GA
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Travel
IT Tech Support
thredUP Inc —Suwanee, GA
- Full-time
- Background check
- 18 years or older
- English
- Employee stock purchase plan
- Paid holidays
5d
IT Support Specialist
St. Vincent de Paul Georgia —Atlanta, GA
- Weekends as needed
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
AI Data Analyst
LexisNexis Risk Solutions —Alpharetta, GA
- $78,800 - $131,300 a year
- Full-time
- Mid-level
- SQL
- Communication skills
- Health insurance
- Employee assistance program
Systems Application Associate
CXtec Inc. —Norcross, GA
- $32.28 - $39.74 an hour
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Support Specialist
Evans General Contractors —Alpharetta, GA
- Mid-level
- Office
- Windows
- Profit sharing
- Disability insurance
4d

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technology jobs near Sugar Hill, GA

Service Desk Analyst

DIGIOFFICE
Johns Creek, GA

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Job Details

Full-time
$21 an hour

Benefits

Opportunities for advancement
Flexible schedule

Qualifications

Network troubleshooting
Equipment malfunction troubleshooting
Windows
Computer hardware
Desktop applications

Full Job Description

Benefits:

Flexible schedule
Opportunity for advancement
Training & development
Wellness resources

DigiOffice is seeking a reliable, customer-focused Service Desk Analyst to support end users during weekend service desk operations. This role serves as the first point of contact for IT support requests and is responsible for troubleshooting technical issues, resolving user incidents, documenting tickets, and ensuring a positive support experience.

The ideal candidate is a tech-savvy problem solver who can work independently, communicate clearly, and remain professional under pressure. This is a great opportunity for someone who enjoys weekend work, values flexibility, and is interested in expanding into additional weekday hours when available.

NOTE: This is a 100% on-site role in Johns Creek, GA. Remote or hybrid candidates will not be considered.

Key Responsibilities:

Serve as the first point of contact for end-user technical support requests during weekend shifts.
Respond to, troubleshoot, and resolve service desk tickets related to hardware, software, network, login, access, and general IT issues.
Provide support to users by phone, email, ticketing system, remote tools, or in person, depending on client needs.
Accurately document all issues, troubleshooting steps, resolutions, and follow-up actions in the service desk system.
Escalate complex or unresolved issues to the appropriate technical team or supervisor.
Track open tickets and follow up with users to ensure issues are fully resolved.
Maintain a high level of professionalism, patience, and customer service when supporting end users.
Follow established IT support procedures, security practices, and client service standards.
Assist with basic account support, password resets, equipment troubleshooting, and application access issues.
Support a smooth and consistent user experience during weekend coverage hours.

Required Qualifications:

Prior experience in a service desk, help desk, desktop support, or IT support role preferred.
Basic understanding of computer hardware, software, operating systems, network connectivity, and common business applications.
Strong troubleshooting and problem-solving skills.
Excellent verbal and written communication skills.
Strong customer service mindset and ability to work with users at all technical levels.
Ability to work independently during weekend shifts with limited supervision.
Strong attention to detail when documenting tickets and resolutions.
Ability to remain calm, professional, and organized while handling multiple support requests.
Flexibility to work additional weekday hours if a full 40-hour workweek is desired and available.

Preferred Qualifications:

Experience using a ticketing system or service desk platform.
Experience supporting Microsoft Windows, Microsoft 365, Outlook, Teams, printers, VPN, password resets, and basic network connectivity issues.
Experience working in a client-site, corporate, logistics, or enterprise support environment.
Basic knowledge of ITIL processes or service desk best practices.
CompTIA A+, Network+, Microsoft, or other entry-level IT certifications are a plus but not required.

Why Join DigiOffice?
At DigiOffice, you’ll be part of a team focused on building smarter, stronger, and more secure operations for modern organizations. Our work goes beyond traditional IT support—we help clients modernize infrastructure, improve reliability, strengthen security, and scale with confidence. Team members have the opportunity to contribute to meaningful projects, work in dynamic operational environments, and make a measurable impact. If you value innovation, accountability, and practical problem-solving, DigiOffice offers a place where your work can directly drive transformation.

Quick Apply

Refine Your Search

technology jobs in Sugar Hill, GA

Service Desk Analyst

Technology Support Tech III - Grades K-5

Technical Customer Service Representative - OSC (First Shift)

Jr Data Scientist

Store Support Representative

Desktop Support Technician

System Operator

Data Analyst II

Associate Business Analyst (Pharma)

I.T. Technician

Customer Support Technician II

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Helpdesk Support Specialist I

Help Desk Technician (Part Time)

Helpdesk Tech I

IT Tech Support

IT Support Specialist

AI Data Analyst

Systems Application Associate

Help Desk Support Specialist

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