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Print Lab Technician -Temp Level 1

Mesa Community College -
Mesa, AZ

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Job Details

Temporary | Part-time
$18.22 an hour

Qualifications

Experience working with post-secondary students
Customer communication
In-person customer service
Windows
Customer engagement
Student support
macOS
Windows support

Full Job Description

Hourly Rate

$18.22

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Monday through Friday (Between 10:00am and 7:30pm) 25 hours per week

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world.

We focus on people—not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college.

We don’t just support our community—we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement

Mesa Community College (MCC) is nationally recognized for its excellence in university transfer, career and technical programs, civic engagement, and innovative education. Serving more than 25,500 students annually, MCC offers a range of degree and certificate programs across its two campuses and additional locations. MCC students contribute more than 8,500 hours of community service annually. MCC serves as a key resource for education, workforce development, and lifelong learning. The college enhances student success through Guided Pathways with Integrated Support Services. A Hispanic Serving Institution, nearly 50% of MCC students are first-generation college attendees, and it boasts the largest Indigenous student population among Maricopa County Community College District (MCCCD) colleges, supporting students from 22 Arizona tribes and additional out-of-state tribes. Our award-winning faculty are committed to helping students achieve their goals through high-quality education, training, and undergraduate research opportunities. Located in the East Valley of Phoenix, Arizona, MCC is one of 10 colleges in MCCCD. Learn more at mesacc.edu.

Job Summary

College Technology Services seeks a qualified Print Lab Technician to support student learning and daily operations within the Art Department print lab and digital imaging environment. This position provides hands-on technical assistance to students working with photographic printing, digital imaging, scanning, and creative software, while ensuring that lab equipment, printers, and workflows operate efficiently and safely.

The Print Lab Technician plays a critical customer-facing role, offering individualized guidance to students on printing processes, photography concepts, and digital tools, while maintaining a professional, organized, and a welcoming lab environment.

This role requires the ability to distinguish color, contrast, and tonal differences.

To best serve students, faculty, and the department, this position requires an on-campus presence.

Essential Functions

Assist students with photographic printing needs, printer setup, and output troubleshooting.
Manage and maintain high-end photo printers, including Epson SC-P800 and Epson SC-P900 models.
Perform routine printer maintenance, including ink replacement, nozzle checks, print-head cleanings, roller cleaning, and maintenance cartridge replacement.
Support students with negative film scanning using Epson scanners and VueScan software.
Demonstrate and assist with printer workflows, color-managed printing templates, and file preparation.
Provide technical assistance with Adobe Creative Cloud applications, including Photoshop, Lightroom, InDesign, Illustrator, Animate, Bridge, Character Animator, Premiere Pro, and Substance 3D.
Assist students using digital drawing tablets such as Wacom, Huion, and XP-Pen.
Support students working with Apple Pencil, iPadOS devices, and Procreate.
Provide guidance related to photography fundamentals, including camera operation, lenses, composition, lighting, color, and image quality.
Assist students with macOS, iPadOS, and Windows platforms.
Support use of external storage devices and cloud-based storage solutions, including iCloud and Apple Account services.
Assist students working with animation and 3D software, including Blender, Maya, ZBrush, TouchDesigner, Toon Boom Harmony Premium, and Toon Boom Storyboard Pro.
Monitor and supervise student use of computers, scanners, printers, and lab equipment during open lab hours.
Enforce print lab etiquette, safety protocols, and proper equipment usage.
Direct and monitor students to ensure responsible use of school equipment and materials.
Track and assist with inventory of paper, ink, maintenance supplies, and consumables; report supply needs to faculty or supervisors.
Document technical issues, service requests, and incidents using a CRM system such as ServiceNow.
Utilize Google Workspace tools (Google Drive, Docs, Sheets, and Gmail) for documentation, communication, and coordination.
Communicate clearly and professionally with students, faculty, staff, and coworkers in a customer service-oriented environment.
Build positive rapport with a diverse population of students and staff.
Maintain clean, organized workstations and ensure equipment is powered down and secured at the end of lab hours.
Performs other duties as assigned.

Minimum Qualifications

Familiarity with Apple and Windows operating systems.
Experience supporting users with Adobe Creative Cloud applications.
Ability to communicate clearly, write legibly, and provide patient, qualitative assistance to students.
Ability to build positive working relationships with students, faculty, and staff.
Dependable, timely attendance and ability to work scheduled hours.
Experience with customer service in a student-facing or technical support environment.

Desired Qualifications

Associates degree or higher in a related field, or equivalent professional experience.
Working knowledge of photographic printing systems, color management, and digital imaging workflows.
Experience with photographic printers, scanners, and related maintenance tasks.
Knowledge of photography principles, including composition, lighting, and color.
Familiarity with MDM-managed computers and devices.
Experience with 3D Animation Software (Maya, Toon Boom, Blender, TouchDesigner, Zbrush)

Special Working Conditions

Travel to campus during interview/selection process will be at candidate’s own expense
Must be able to lift up to 25 pounds.
Requires the ability to sit or stand for prolonged periods.
Requires close visual attention to detail and the ability to distinguish color, contrast, and tonal differences.
Ongoing use of computers, scanners, printers, and related equipment.
Customer-facing role requiring frequent interaction with students, faculty, and staff.
May require some evenings or weekends
May require prolonged periods of viewing a computer screen
Work alternating open and close shifts

How to Apply

Interested applicants should submit a resume and cover letter. Please ensure your resume and cover letter provide the following items:

Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, indicate full or part time experience for each position held and name of employer for each position.
Three professional references, preferably current and/or former supervisors. If references are not provided in the resume upon application, they will be requested at time of interview.

MCCCD does not sponsor individuals for any type of work visas.

If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at [email protected] prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time.

Posting Close Date

Open until filled

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

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