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Sales Manager

Nine Orchard Hotel (MML Hospitality)
New York, NY

Quick Apply

Job Details

Full-time
$100,000 - $120,000 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Managing customer accounts
Teamwork
Multilingual
Account development
Sales experience within hospitality industry
Customer relationship management
Property management systems (PMS)
Relationship management
Sales strategy
Corporate sales environment

Full Job Description

Sales Manager

Nine Orchard Hotel

About Nine Orchard

Nine Orchard Hotel is a luxury boutique hotel on Manhattan’s Lower East Side, housed in the landmarked Jarmulowsky Bank Building. The property is design-forward and service-driven, with a notable food and beverage program—including Corner Bar and Swan Room—that draws equally from hotel guests and neighborhood regulars. Nine Orchard operates with the intimacy of a small property and the rigor of a top-tier hotel.

About MML Hospitality

McGuire Moorman Lambert Hospitality creates some of the most memorable hospitality experiences—where food, design, service, and storytelling come together seamlessly. As the company continues to grow, MML is expanding its portfolio of hotels, restaurants, and lifestyle concepts nationwide.

About the Role

Nine Orchard is looking for a Sales Manager who brings deep market knowledge, a cultivated network, and a genuine instinct for luxury hospitality. This is a senior individual contributor role with direct impact on the hotel’s revenue strategy and account growth.

You will own key segments—corporate transient, group, and social business—while building and maintaining relationships with the accounts that drive this property. You understand the New York market, know the right people, and take pride in representing a hotel with a real point of view. You’re not just closing rooms; you’re selling an experience.

This role reports to the Director of Sales & Marketing and works closely with hotel leadership, Front Office, and F&B to deliver on both revenue targets and the guest experience.

What You’ll Be Responsible ForSales & Account Management

Own and grow a portfolio of corporate, group, and leisure accounts and contacts across key market segments
Actively prospect, develop, and close new business through outbound outreach, site visits, RFP responses, and client entertainment
Manage the full sales cycle from initial inquiry through contract execution and post-stay follow-up
Negotiate rates, terms, and concessions within established parameters while protecting yield and positioning
Develop and maintain strong relationships with travel management companies, corporate travel managers, event planners, and luxury travel advisors
Represent Nine Orchard at trade shows, industry events, client dinners, and sales trips as needed

Revenue & Strategy

Contribute to the annual sales plan, including account-level revenue goals and prospecting targets
Prepare and present regular pipeline reports, production updates, and market intelligence to hotel leadership
Monitor competitive set performance and communicate market shifts that affect positioning or strategy
Collaborate with Revenue Management to align sales efforts with rate strategy and availability

Group & Event Sales

Source, develop, and convert group leads for meetings, buyouts, social events, and micro-weddings
Prepare detailed proposals, BEOs, and group contracts that reflect the hotel’s standards and voice
Coordinate with F&B and Events teams to develop customized programs, menus, and setup specifications
Serve as the primary contact for group clients from inquiry through departure; ensure a seamless handoff to operations

Operations & Administration

Maintain accurate and up-to-date account records, activity logs, and pipeline data in the hotel’s CRM and PMS
Prepare weekly sales reports, production summaries, and comp set analyses for leadership review
Coordinate VIP arrival logistics with Front Office and Housekeeping, including room assignments and amenity delivery
Support the broader sales office with coverage during peak periods, trade shows, and team travel

What We’re Looking For

4–7 years of hotel sales experience, with a track record of managing accounts and meeting revenue goals
Background in a luxury, boutique, or lifestyle property—you understand what sets independent hotels apart
Established relationships in the New York market: corporate accounts, travel trade, event planners, or luxury travel advisors
Strong written and verbal communication skills; you write proposals that win and present with confidence
Skilled at managing multiple accounts and priorities in a lean, fast-moving environment
Proficiency with hotel sales and property management systems (Delphi, Opera, or similar)
Availability to travel, attend evening events, and support client entertainment as needed

Additional Experience (Nice to Have)

Experience with group and event sales, including catering and buyout business
Familiarity with the New York lifestyle, F&B, and cultural events landscape
Knowledge of GDS platforms and global travel trade distribution
Multilingual abilities

What Sets You Apart

You have a real book of business—relationships that follow you because you’ve earned them
You know how to read a room, a client, and a market—and you use that intelligence to close
You understand that at a hotel like Nine Orchard, the experience starts in the sales conversation
You’re ambitious and self-directed, but thrive in a collaborative environment where the work is shared
You bring genuine enthusiasm for design, hospitality, and New York—and it comes through in every interaction

Pay: $100,000.00 - $120,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have background in a luxury, boutique, or lifestyle property?

Experience:

Hotel Sales: 4 years (Required)

Work Location: In person

Quick Apply

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