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Mechanical Claims Adjuster

Buckeye Risk Services
Colorado

Quick Apply

Job Details

Full-time
From $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Diesel engine system repair
Vehicle mechanics for truck drivers
Diesel mechanics
High school diploma or GED
Diesel truck repair
Typing

Full Job Description

Job description:

Have you put in years working as a Diesel Tech? Looking for a career that pays well and uses the same knowledge without being in the garage every day?

We are seeking an Experienced/Senior Diesel Technician to work as a warranty claims adjuster.

Buckeye Risk Services, in Youngstown, OH provides superb warranty contract and claims administration services to the heavy-duty truck and automotive industries.

We are currently seeking a full-time Claims Adjuster to help support our claims team and our continued business growth. The Claims Adjuster will play an integral part in reviewing repair estimates, inspection reports, supporting documentation, communicating with repair facilities, and ultimately determining coverage.

This position is Monday – Friday. Weekends off. We provide a competitive salary commensurate with experience, as well as having major holidays off with pay, health care starting day one, along with a full benefits package.

Duties/Responsibilities:

· Auto/HD Truck Claim Adjusting

· Administering Warranty Contracts

· Customer Service

· Answering Emails

· Contacting Customer/Repair Facilities

· Obtaining parts quotes

· Respond to and resolve issues encountered by clients in a timely and positive manner

· Maintain an in-depth understanding of our products, clients, systems and applications.

· Mechanical Claims processing with accuracy and confirming proper coverage on multiple contracts.

· Collaborating with multiple departments

· Taking inbound calls and making outbound calls. 80% with repair facilities. 20% with contract holders.

· Speaking directly with repair facilities on their diagnoses

· Accurately reviewing of inspection reports & data provided from third party company's & repair facilities.

Skill Sets:

· Great on the phone

· Customer Service

· Claims Administration

· Engine Repair

· Typing skills minimum 30 WPM (type while talking)

· Computer Knowledge (email, word, adobe acrobat).

· Strong multitasking ability

· Ability to work with frequent interruptions and under deadlines

· Ability to work independently and in a team setting

· Able to adapt to change

· Exceptional written and verbal communication

· Able to adhere to company policies and procedures

· Computer experience using multiple windows and applications

· Bilingual (English, Spanish) a plus

Experience:

· Engine Repair (Tech)

· Service Advisor

· History working for Freightliner, International, Peterbilt, Kenworth, Volvo or similar is a plus

· Minimum of 3 years customer service and automotive experience (Examples: Automotive/Diesel technician, Service Advisor, Service Writer, Parts Specialist)

Education:

· High School diploma or GED required

· Customer service training a plus

· Heavy Duty Diesel Engine repair experience required

· ASE certifications

· 620 Adjuster license a plus

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance
Work from home

Application Question(s):

Are you located in the Mountain or Pacific time zone?

Language:

Spanish (Required)

Work Location: Remote

Quick Apply

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