Top 351 Voice and data telecom technicians Jobs

10Yrs Telecom and N/W Technician/ IT asset management--Inperson
GoIntellects Inc. —Washington, DC
- $80 - $85 an hour
- Full-time
- Computer science
- Computer Science
- Office
Quick Apply
Telecom Technicians
VenAmerica Communications —Maryland
- Email
- Management
- Senior level
- 2 years
Telecommunications Mechanic - Higher-Tier Telecom/Data Support
Teamgov Inc —Hyattsville, MD
- Full-time
- Mechanic experience
- Customer service
- Mid-level
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Telecom Field Tech
Simiplex Solutions —Livingston, NJ
- $25.00 - $31.67 an hour
- Part-time
- Hybrid work
- Mid-level
- Driver's License
- In-person
- Flexible schedule
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10d
Telecom Support Analyst Levels 1-5
Metropolitan Transportation Authority —New York, NY
- $57,100 - $123,862 a year
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
Part Time Telecom Tech
Simiplex Solutions —Livingston, NJ
- $25 - $30 an hour
- Part-time
- Driver's License
- In-person
- Reliable transportation
- Flexible schedule
Quick Apply
10d
Network, Video and Wireless Support Technician
Ayacht Technology Solutions —Lancaster, MA
- $15 - $25 an hour
- Part-time
- Background check
- Clean driving record
- Customer service
Commercial Support Technician
Summit Broadband —Orlando, FL
- Full-time
- Background check
- Pass drug screening
- Mid-level
Telecom Apprentice
A/Z Corp / Cianbro —North Kingstown, RI
- Full-time
- Construction site
- Office
- Ability to lift 50 pounds
Quick Apply
Telecom Apprentice
A/Z Corp —Marlborough, MA
- $19 - $22 an hour
- Full-time
- High school diploma or GED
- Trade school
- Entry level
Quick Apply
NOC Tech
Treasure Lake, LP —Coudersport, PA
- $15 - $17 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Time management
- Health insurance
- Dental insurance
Quick Apply
Structured Cabling (Voice & Data) Lead Technician- Miller Electric Company
Miller Electric Company —Miami, FL
- Full-time
- Construction site
- 5 years
- Travel
Customer Success Admin
Velocity A Managed Services Company —Remote
- Monday to Friday
- Microsoft Outlook
- High school diploma or GED
- Analysis skills
- Paid parental leave
- Paid holidays
5d
Data Center Technician III
Oracle —Seattle, WA
- Full-time
- Background check
- Mid-level
- Bachelor's degree
- Health insurance
- Life insurance
Telecom Technician - OSP
Amentum —Aiken, SC
- $42 an hour
- Full-time
- Pass drug screening
- Mid-level
- Forklift
- Employee stock purchase plan
- Paid holidays
Cable Technician
AGE Solutions —Washington, DC
- From $80,000 a year
- Full-time
- Construction site
- 5 years
- Mid-level
- Paid training
- Paid parental leave
Quick Apply
Telecommunications Technician
Dana-Farber Cancer Institute —Boston, MA
- $52.75 - $55.53 an hour
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
Telecom Operator - FT - Nights - 11p-7am
Capital Health —Pennington, NJ
- $16.00 - $19.63 an hour
- Full-time
- Hospital
- English
- High school diploma or GED
- AD&D insurance
- Disability insurance
Telecom Apprentice
A/Z Corporation —Smithfield, RI
- $15 - $22 an hour
- Full-time
- Construction site
- Office
- Ability to lift 50 pounds
Quick Apply
Data Center Technician III
Fidelity Investments —Boston, MA
- $55,000 - $105,000 a year
- 8 hour shift
- Writing skills
- Senior level
- Communication skills
- Loan repayment program
- Tuition reimbursement

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10Yrs Telecom and N/W Technician/ IT asset management--Inperson

GoIntellects Inc.
Washington, DC

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Job Details

Full-time
$80 - $85 an hour

Qualifications

Software asset management
Project leadership
IT department experience

Full Job Description

Role: Telecom and Network Technician
Client: DC Government
Location: Washington, DC (Onsite)
Job Description:

Duties and Responsibilities:

1. Kaseya Administration

Utilize the Kaseya IT management platform for efficient endpoint monitoring.
Configure and deploy Kaseya policies for endpoint devices, ensuring compliance with organizational IT standards.
Monitor device health, apply updates, and address alerts generated by Kaseya.
Troubleshoot and resolve Kaseya-related issues, escalating to the product owner when necessary.

2. Oomnitza Integrations Administration

Manage integrations of Oomnitza with other IT systems (e.g., Kaseya, Intune, Absolute) to streamline asset tracking and reporting.
Generate reports and dashboards on asset utilization, compliance, and lifecycle status for stakeholders.

3. Intune Backend Administration

Administer and configure Microsoft Intune for endpoint management, ensuring proper device enrollment and compliance with company policies.
Manage Intune policies for mobile device management (MDM) and mobile application management (MAM).
Deploy and update apps, security settings, and configurations via Intune.
Troubleshoot device enrollment issues and provide backend support for Intune-related problems.
Implement secure device management practices, including encryption, remote wipe, and conditional access policies.

4. Technical Support

Provide technical assistance to end-users, troubleshooting hardware and software issues across desktops, laptops, and mobile devices.
Act as the primary point of contact for user support inquiries related to endpoint management, system access, and IT hardware.
Resolve support tickets promptly and efficiently, escalating complex issues to the appropriate teams when necessary.
Support device deployment, imaging, and configuration for new or existing users.

5. System Maintenance and Integration

Assist with the maintenance and administration of IT systems, ensuring seamless integration between Kaseya, Oomnitza, Intune, and other tools.
Monitor system performance, identify and resolve issues, and recommend improvements for reliability and scalability.
Collaborate with IT teams to optimize workflows, reduce manual tasks, and improve overall system efficiency.
Conduct periodic health checks and updates for IT systems and infrastructure.

6. Documentation and Reporting

Maintain detailed documentation for Kaseya, Oomnitza, and Intune configurations, policies, and workflows.
Document troubleshooting steps, resolutions, and system changes for future reference.
Generate regular reports on IT asset usage, endpoint compliance, and system performance for IT management.

Key Performance Indicators (KPIs):

System Uptime: Percentage of time Kaseya, Oomnitza, and Intune systems are fully operational.
Ticket Resolution Time: Average time to resolve support tickets related to endpoint management or IT issues.
Asset Data Accuracy: Percentage of IT assets accurately documented in Oomnitza.
Policy Compliance: Percentage of managed devices compliant with Intune policies.
User Satisfaction: Feedback from users on the quality and timeliness of support provided.

Telecom and Phone System Support

Install, configure, and maintain Avaya phone systems (handsets, voicemail, and system servers).
Manage, test, and troubleshoot analog and digital fax lines to ensure clear transmission.
Monitor voice and data lines, coordinating with external telecom carriers and service providers to resolve outages.
Handle moves, adds, and changes (MACs) for all staff extensions and telecommunications hardware.

2. Qmatic System Support

Support the Qmatic customer journey and queue management systems.
Troubleshot system endpoints, including ticket printers, digital signage, and audio-visual displays.
Coordinate with IT and facility stakeholders to ensure seamless integration between the Qmatic software and the organization's LAN/WAN infrastructure.

Education:

Bachelor’s degree in computer science, Information Technology, or a relevant field; equivalent work experience may be considered.

Qualifications:

1. Proven experience as a Technical SME or similar role, with a minimum of 10 years in IT asset management and network support.

2. Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM.

3. Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights.

4. Excellent communication and interpersonal skills, capable of interacting effectively with stakeholders at all levels.

5. Demonstrated leadership abilities, with a track record of successfully driving IT initiatives and projects.

Relevant certifications within the technical domain (e.g., IAITAM Certified Asset Management Professional, Microsoft Certified: Modern Desktop Administrator Associate) are strongly preferred

Job Type: Full-time

Experience:

Bachelor’s in Business Administration, Economics: 3 years (Preferred)
Technical SME or IT asset management & network support.: 10 years (Preferred)
compliance, lifecycle management,industry best practices: 4 years (Preferred)
Strong analytical and problem-solving skills: 5 years (Preferred)
Demonstrated leadership abilities: 4 years (Preferred)
IAITAM Certified Asset Management Professional cert: 4 years (Preferred)
Microsoft Certified: Modern Desktop Administrator Associate: 3 years (Preferred)

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Refine Your Search

voice and data telecom technicians jobs

10Yrs Telecom and N/W Technician/ IT asset management--Inperson

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