Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC.
Vice President of Engineering - printIQ & DocketManager
Location: Remote (US, Canada or ANZ preferred). Travel to Wellington, NZ required, particularly in the first 6 months.
About printIQ & DocketManager:
printIQ is a cloud-based Print MIS platform that serves as the operational backbone for printing businesses: estimating, order entry, inventory, purchasing, invoicing, and manufacturing data collection in a single system. We are the market leader in the enterprise print segment across Australia and New Zealand and are growing rapidly in North America and the United Kingdom, where the majority of our new bookings now originate. Alongside our sister company Docket Manager, which serves the SMB print market from its base in Ontario, we are part of Banyan Software's permanent-hold portfolio, and this is a compelling moment for a technical leader to define the next chapter of both platforms.
The Opportunity
You will own the full technical strategy for a platform at meaningful scale, built on SQL Server, .NET, and a jQuery front end, serving printing operations across ANZ, North America, and Europe. The engineering organization spans approximately 20 developers across printIQ and Docket Manager, with deep product knowledge and long tenure. North American growth is accelerating, and the opportunity is to define the long-range technical vision, shift engineering investment toward strategic initiatives, and build an AI strategy that creates durable competitive distance in a vertical the major ERPs do not touch. This is a role for a builder who wants to shape the next generation of two market-leading platforms inside a permanent ownership structure with no exit clock.
You will join printIQ directly as a core member of the leadership team, reporting to the CEO, with three direct reports: the Director of Product and Development (printIQ), the Director of Tech Operations (printIQ), and the Director of Development (Docket Manager). You will own the full technology strategy, engineering organization, product delivery, and platform architecture.
What You Will Own
Technology and Architecture
- Define and execute the technical vision for the printIQ and Docket Manager platforms, ensuring they are scalable, secure, and built for the next phase of growth.
- Drive platform modernization: infrastructure, APIs, performance, and security posture.
- Design a data architecture that serves analytics, BI, and AI as a unified estate, positioning the company for AI capabilities competitors using generic models cannot replicate.
- Lead adoption of AI-assisted development practices to increase engineering throughput and embed intelligent workflows into the product.
- Manage technical debt pragmatically, balancing remediation with forward momentum.
Leadership and Engineering Culture
- Build and lead a high-performing engineering organization across printIQ and Docket Manager, hiring well, setting clear expectations, and developing the next layer of technical leadership.
- Evolve engineering practices, development standards, and delivery rhythms to support the next phase of growth.
- Champion AI-native ways of working and invest in the team's continued growth.
- Lead a multi-geography team spanning New Zealand, North America, and the UK, bringing external perspective and best practices to a deeply experienced group.
Cross-Functional Partnership
- Serve as the CEO's primary technology co-strategist on business direction, product decisions, and market positioning.
- Partner with the CEO to translate the company's growth plan into a concrete technical strategy and AI roadmap that drives profitable revenue.
- Identify where AI and platform capabilities can reshape market position and create durable competitive advantage.
- Represent the technology vision with conviction in executive, customer, and board conversations.
- Push back constructively on decisions that trade short-term feature velocity for long-term platform health.
What We Are Looking For
The Head of Engineering we are looking for is a proven SaaS engineering leader who has fundamentally rewired how they build and deliver software in the age of AI. This is not a traditional CTO role. It demands someone who holds deep technical expertise and engineering leadership in equal measure, leads with an AI-first approach, and is energized by transformation rather than threatened by it. They are close enough to the code and infrastructure to stay personally connected while bringing the leadership maturity that comes from having done this before in equally or more sophisticated organizations. They choose this environment because it offers something bigger organizations cannot: the ability to own the entire technical foundation, shape engineering culture, and drive transformation with their own hands on the work.
Must-Haves
- Led an engineering organization through a major platform transition (replatforming, modernization, cloud migration, or acquisition integration) while maintaining delivery throughput.
- Shipped AI-embedded product capabilities with measurable customer outcomes, or led sustained AI experimentation with clear conviction about where it creates durable value.
- Owned a SaaS platform's security posture and compliance requirements (SOC 2, industry-specific standards) without relying on a dedicated security team.
- Designed or redesigned a data architecture that serves analytics, BI, and AI as a unified asset.
- Built and scaled an engineering team, including hiring technical talent, developing engineers into leaders, and managing performance directly.
- Served as a CEO's or GM's primary technology partner, representing the technical vision in executive, board, or customer conversations.
- Made architecture and infrastructure investment decisions with direct commercial rationale (tied to retention, revenue, or competitive positioning).
- Identified a commercial or product opportunity from a technical vantage point that others in the organization may have not seen.
The expected base salary for this position is approximately: USD $200,000 - $250,000 excluding annual bonus and equity (when applicable). Salary is based on a number of factors including market conditions, location and may vary depending on job-related skills and experience.
This position is for an existing vacancy.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Recruitment Notice
Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation.
Beware of Recruitment Scams
We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment.
Protect yourself by following these steps:
- Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
- Remember, employers will never request payment or banking information during the hiring process.
- If you receive a suspicious message, do not respond — instead, forward it to [email protected] and/or report it to the platform where you received it.
Your safety and security are important to us. Thank you for staying vigilant.
