Warehouse Supervisor (2nd Shift)
Location: Norwood, MA
Work a Four-Day Work Week and Build Your Career with M.S. Walker!
Are you a hands-on leader who thrives in a fast-paced warehouse environment? Do you enjoy motivating teams, solving problems, and ensuring operations run safely and efficiently? M.S. Walker is seeking a 2nd Shift Warehouse Supervisor to lead warehouse operations during one of our most critical shifts.
In this role, you'll oversee warehouse associates and temporary staff while ensuring the accurate movement of premium wine and spirits products throughout the distribution center. You'll serve as a key operational leader, driving productivity, maintaining inventory accuracy, and fostering a safe, team-oriented environment where employees can succeed.
If you're looking for an opportunity to make an immediate impact, develop teams, and grow your leadership career with a respected industry leader, we'd love to hear from you.
Schedule:
Monday – Thursday
Typical Hours: 1:00 PM – 12:00 AM
Enjoy the benefit of a four-day work week, giving you a three-day weekend every week.
What You'll Do:
Lead and Develop Warehouse Teams
- Supervise union employees, temporary associates, and warehouse personnel throughout your shift.
- Foster a positive, accountable, and team-oriented work environment.
- Provide coaching, direction, training, and performance feedback to employees.
- Monitor productivity, attendance, and compliance with company policies and collective bargaining agreements.
- Accurately document employee attendance, tardiness, safety incidents, and policy violations.
- Encourage employee engagement and support a culture of continuous improvement.
Drive Operational Excellence
- Oversee the efficient movement of inbound and outbound products throughout the warehouse.
- Monitor shipping and receiving activities to ensure inventory accuracy and timely order fulfillment.
- Coordinate daily warehouse activities to maximize productivity while controlling costs.
- Ensure customer orders are picked, staged, loaded, and shipped accurately and on schedule.
- Conduct routine warehouse inspections to maintain cleanliness, organization, and operational efficiency.
- Monitor warehouse performance metrics and identify opportunities for process improvements.
Deliver Exceptional Customer Service
- Respond professionally to inquiries from customers, sales representatives, and internal departments regarding orders, inventory, and shipment status.
- Resolve operational challenges quickly and effectively while maintaining a high level of customer satisfaction.
- Partner with internal teams to ensure timely communication and issue resolution.
Coordinate Across Departments
- Collaborate closely with Inventory Control, Production, and Wholesale/Control State teams to ensure smooth order processing and shipment execution.
- Assist in planning and coordinating out-of-state, wholesale, and control state shipments.
- Communicate critical operational information to fellow supervisors and management to ensure seamless shift transitions.
- Support cross-functional initiatives that improve warehouse efficiency, inventory accuracy, and service levels.
Champion Workplace Safety
- Promote a culture where safety is always the top priority.
- Ensure all warehouse activities are conducted in compliance with company safety policies, OSHA regulations, and industry best practices.
- Identify and address unsafe behaviors or conditions immediately.
- Conduct warehouse walkthroughs and safety inspections throughout the shift.
- Ensure breakage, debris, and other hazards are promptly removed from work areas.
- Lead by example and reinforce safe work practices across all warehouse operations.
Operational Leadership
- Accurately approve and process temporary staffing time records.
- Secure and alarm company facilities when required.
- Serve as a backup to the Shipping Operations Manager and assume warehouse leadership responsibilities in their absence.
- Perform additional duties and special projects as assigned.
What We're Looking For:
Preferred Qualifications
- 3+ years' experience managing a team of 5 or more people in a warehouse, distribution, manufacturing, or logistics leadership role preferred.
- Experience supervising union employees strongly preferred.
- Proven ability to lead teams, manage priorities, and drive operational results.
- Strong knowledge of warehouse operations, inventory control, shipping, receiving, and order fulfillment processes.
- Excellent communication, problem-solving, and team-building skills.
- Experience using warehouse management systems (WMS), inventory software, and Microsoft Office applications.
- Strong organizational skills and attention to detail.
- Commitment to maintaining a safe, productive, and positive work environment.
- Ability to make sound decisions in a fast-paced operation.
Why Join M.S. Walker?
At M.S. Walker, you'll join a company with a long-standing reputation for excellence in beverage distribution. We value teamwork, integrity, innovation, and continuous improvement. This leadership position offers the opportunity to directly impact daily operations while building your management career within a growing organization.
What We Offer
- Four-day work week with three-day weekends
- Competitive compensation and benefits package
- Opportunity to lead and develop high-performing teams
- Dynamic, fast-paced work environment
- Career advancement opportunities within a growing organization
- Stability of a well-established family-owned company
- Collaborative culture focused on teamwork and operational excellence
Physical Requirements
Stand: Continuously
Bend/Squat: Occasionally
Climb: Occasionally
Computation Skills: Occasionally
Lift/Carry 0-55 lbs: Frequently
Push/Pull: Occasionally
Reach Overhead: Occasionally
Sit: Occasionally
Use of Computer: Occasionally
Verbal Communication: Frequently
Walk: Frequently
Occasionally = 0-2 Hours Daily
Frequently = 3-5 Hours Daily
Continuously = 6-10 Hours Daily
Frequency Definitions
Occasionally: 0–2 hours daily
Frequently: 3–5 hours daily
Continuously: 6–10 hours daily
Ready to Lead?
If you're a motivated leader who enjoys developing people, driving operational results, and creating a safe, efficient warehouse environment, we encourage you to apply today. Join M.S. Walker and play a key role in delivering exceptional service throughout our distribution network while building a rewarding long-term career.
Benefits:
We offer a Comprehensive Benefits Plan that includes the following:
- Medical & Dental Insurance
- Vision Coverage
- Paid-Time-Off Program
- Fidelity Investments 401k
- Disability, Life, Accident & Illness Insurance Packages
- Discounted Fitness Memberships
- Free & Discounted Work/Life Resources
- Career Advancement Opportunities
Who we are:
Founded in Boston in 1933, M.S. Walker is a 5th-generation, family-owned wine and spirits importer and distributor, a spirits bottler, and a national supplier. We serve On-Premise and Off-Premise establishments throughout the Northeast, with direct operations in Massachusetts, New York, New Jersey and Rhode Island and brokerage operations in Maine, New Hampshire and Vermont. We represent a budding portfolio of wine and spirits nationwide, including our own brands, and we strive to offer the most prestigious portfolio in the industry. M.S. Walker has built our foundation and future on our people – our employees are truly our greatest asset. Our company boasts a diverse pool of exceptionally special team members who each bring their unique skills and experience to the organization.
Mission Statement:
Since 1933, our mission has been firmly rooted in our core values of family, integrity, respect, honesty, and hard work. We are deeply committed to upholding these principles for our team members, customers and suppliers alike. We seek to build and maintain long-lasting relationships based on trust and reliability. By honoring our heritage and embracing innovation, we aim to continuously improve and adapt to meet the evolving needs of our industry, while responsibly contributing to the communities we serve. Together, we strive to elevate the spirit of hospitality and foster a vibrant and respectful culture in all facets of the organization and beyond.
Pay Range: $75,000 - $85,000 annually
