Top 7949 Web communication specialist Jobs

Client Support Specialist
FinMkt —Remote
- $60,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- 3 years
- Health insurance
Quick Apply
Help Desk Specialist
Concept Plus —Remote
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Dental insurance
Quick Apply
Communications Assistant
Planet Reimagined —Remote
- $12 - $25 an hour
- Part-time
- Remote
- 1 year
- Communication skills
- Entry level
Quick Apply
Anthropologie Digital Assets Specialist
Anthropologie —Remote
- $50,000 - $60,000 a year
- Full-time
- Remote
- Bachelor's degree
- Data entry
- Communication skills
- Health insurance
- Dental insurance
Customer Support Specialist (Website - CE)
Clubessential —Remote
- $0 a year
- Full-time
- Remote
- Mid-level
- SQL
- Communication skills
Quick Apply
Credentialing Specialist (Part-Time Temp to Perm)
TapestryHealth —Remote
- $50,000 - $55,000 a year
- Part-time
- Remote
- Microsoft Outlook
- HIPAA
- Mid-level
Quick Apply
Technical Customer Support Specialist
AppMySite —Remote
- Full-time
- Remote
- Mid-level
- Communication skills
Data Processing Specialist, Associate
LCG, Inc. —Rockville, MD
- $20 - $25 an hour
- PRN
- Remote
- 7 years
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Remote E-Commerce Customer Support & Data Entry Specialist
Brace Direct —Remote
- $14 - $16 an hour
- Full-time
- Remote
- Research
- Organizational skills
- Communication skills
- Work from home
Quick Apply
Tier 1 Support Specialist - US Remote
PerfectServe —Remote
- $19 an hour
- Weekends as needed
- Remote
- English
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Coding Specialist - Freelance AI Trainer Project
Meridial —Remote
- $8 - $65 an hour
- Remote
- Computer Science
- Mid-level
- Master's degree
- Health insurance
Data Tracking and Analytics Specialist
Onda —Remote
- $5 - $15 an hour
- Full-time
- Mid-level
- 3 years
- APIs
- Flexible schedule
Quick Apply
Web Content Specialist
Primary Arms, LLC —Houston, TX
- $24 - $27 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- AD&D insurance
- Disability insurance
Quick Apply
Technical Content Marketing Specialist
Mozilla —Remote
- $72,000 - $86,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- US work authorization
- Paid parental leave
- Paid holidays
Curriculum Production Specialist
Career Certified —Remote
- $52,000 - $62,000 a year
- Full-time
- Remote
- Microsoft Excel
- Ability to walk for extended periods
- Mid-level
Quick Apply
PPC specialist (remote)
IvyPanda —Gary, IN
- Remote
- Mid-level
- Communication skills
- HTML
Quick Apply
Helpdesk Customer Support
Public Health Institute —Remote
- $34.54 - $50.07 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Social Media Monitoring Specialist
webfx.com —Remote
- Multiple hires
- Remote
- Writing skills
- English
- Research
- Profit sharing
- Health insurance
Quick Apply
WordPress Support Specialist at WPMU DEV
Incsub —Remote
- Weekends as needed
- Remote
- English
- Mid-level
- Typing
- Work from home
SEO Specialist
Blacksmith Agency —Remote
- Full-time
- Remote
- English
- Mid-level
- Visual & Performing Arts

I want to receive the latest job alert for web communication specialist

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

web communication specialist jobs near

Client Support Specialist

FinMkt -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $80,000 a year

Benefits

Health insurance

Qualifications

Live chat
Teamwork
Caseload management
Managing clients in a customer support role
Customer relationship management (CRM) systems (technically supported)
Client services experience
Customer relationship management
SaaS platforms
Relationship management
SaaS
Cross-functional communication
Ticketing system technical support

Full Job Description

Client Support Specialist

FinMkt is revolutionizing point of sale financing with a fully customizable, multi-lender, full credit spectrum SaaS solution. FinMkt’s award-winning, API-driven platform offers both end-to-end and modularized consumer financing and loan origination technology that empowers lenders, merchants, and enterprise partners to control their destiny with a customized solution tailored to their unique brand. FinMkt’s proprietary, omni-channel, and product-agnostic SaaS platform is optimized for home improvement, healthcare, and retail.

We believe that a team's shared values are critical to success and are proud of our beliefs, which center around honesty, integrity, passion, teamwork, and loyalty.

If those values describe you (and you have permanently removed the words "impossible" and "can't" from your vocabulary), then FinMkt is the place for you!

The Role

As a Client Support Specialist, you will be the primary point of contact for platform users navigating FinMkt’s products and services. You’ll handle a mix of administrative coordination and hands-on technical troubleshooting—ensuring clients get accurate, timely, white glove support that keeps their sales operations running smoothly. This role is built for someone who is organized, tech-savvy, and genuinely motivated by helping others succeed.

Key Responsibilities

Client Support & Communication

Serve as the first point of contact for inbound support requests via email, chat, and phone, resolving issues with clarity and efficiency.
Diagnose and resolve platform access issues, account configuration problems, and user workflow questions.
Escalate complex technical issues to the appropriate internal team, maintaining clear communication with the client throughout the resolution process.
Document support interactions and resolutions accurately in the ticketing system.

Administrative Support

Assist clients with onboarding tasks including account setup, document submission, and platform orientation.
Maintain accurate client records and support data integrity across internal systems.
Coordinate with Account Management, Product, and Compliance teams to address client needs promptly.
Prepare support summaries, usage reports, and client-facing documentation as needed.

Technical Support

Troubleshoot platform-level issues including integrations, data discrepancies, and workflow errors.
Guide users through technical processes with patience, using plain language appropriate to the client’s technical background.
Contribute to the internal knowledge base by documenting recurring issues and effective resolutions.
Identify patterns in support volume and surface product feedback to the Product team.

‍Qualifications

Required

3+ years of experience in a client-facing support, customer success, or operations role.
Strong written and verbal communication skills; able to explain technical concepts in accessible terms.
Comfortable working in web-based SaaS platforms and CRM/ticketing tools (e.g., Jira, Intercom).
Highly organized with the ability to manage multiple open cases and prioritize effectively.
Proven ability to work cross-functionally and follow through on commitments.

Preferred

Experience supporting clients in a fintech, lending, or financial services environment.
Home improvement or healthcare consumer financing experience is a plus.
Familiarity with API integrations, data formatting, or basic troubleshooting workflows.
Bachelor’s degree in Business, Finance, Communications, or a related field.

Location:

NY, New York. Remote candidates will be considered but must be able to work ET.

FinMkt is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

Health insurance

Experience:

professional client service or support: 1 year (Required)
web-based ticketing tool: 1 year (Required)

Work Location: Remote

Quick Apply

Refine Your Search

web communication specialist jobs

Client Support Specialist

Help Desk Specialist

Communications Assistant

Anthropologie Digital Assets Specialist

Customer Support Specialist (Website - CE)

Credentialing Specialist (Part-Time Temp to Perm)

Technical Customer Support Specialist

Data Processing Specialist, Associate

Remote E-Commerce Customer Support & Data Entry Specialist

Tier 1 Support Specialist - US Remote

Coding Specialist - Freelance AI Trainer Project

Data Tracking and Analytics Specialist

Web Content Specialist

Technical Content Marketing Specialist

Curriculum Production Specialist

PPC specialist (remote)

Helpdesk Customer Support

Social Media Monitoring Specialist

WordPress Support Specialist at WPMU DEV

SEO Specialist

I want to receive the latest job alert for web communication specialist

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected