Top 103091 Weekend supervisor Jobs

Member Advocate Supervisor
PBA —Remote
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Supervising experience
- Team management
- AD&D insurance
- Health insurance
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Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
14d
Remote Contact Center Supervisor
Hotwire Communications, LTD —Fort Lauderdale, FL
- Weekends as needed
- Remote
- Mid-level
- Mentoring
- Leadership
Quick Apply
Contact Center Quality Assurance Supervisor
Digital Axis, LLC —Remote
- $20 - $25 an hour
- Temporary
- Remote
- English
- Mid-level
- Residential
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3d
Call Center Supervisor (Non-Clinical)
United Biosource Corporation —Remote
- Remote
- 6 years
- Computer literacy
- Bachelor of Science
- Wellness program
- Health savings account
Contact Center - Supervisor, Contact Center
Wellcove —Remote
- Full-time
- Remote
- HIPAA
- Mid-level
- Analysis skills
Quick Apply
13d
Healthcare Call Center Supervisor (Remote)
CareTalk Health —Remote
- $40 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
- 3 years
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14d
211 Texas/United Way HELPLINE Supervisor (Weekends)
UNITED WAY OF GREATER HOUSTON —Houston, TX
- $31.25 - $33.00 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Psychology
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Customer Care Manager (Remote)
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
14d
Supervisor Claims
Mutual of Omaha —Remote
- $75,500 - $97,000 a year
- Email
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- 401(k)
Supervisor, Contact Center - Remote
Harbor Freight Tools USA, Inc. —Calabasas, CA
- $61,800 - $92,700 a year
- Weekends as needed
- Remote
- Hospitality
- 5 years
- Computer literacy
- Paid holidays
- Disability insurance
8d
Guest Services Supervisor
MSG Entertainment Holdings, LLC —New York, NY
- $35 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
Quick Apply
2d
Online Order Filling Team Supervisor
Walmart —Deerfield Beach, FL
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
12d
Supervisor I Contact Center - Kelsey Seybold Clinic - Patient Access Center - Remote
Optum —Pearland, TX
- $49,700 - $88,800 a year
- Full-time
- Remote
- Spanish
- Pass drug screening
- Mid-level
Quick Apply
9d
Supervisor l, Roadside Assistance Contact Center (2nd Shift)
AAA Club Alliance —Remote
- $19.95 - $35.94 an hour
- Full-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
- Store discount
- Paid training
Online Assessments Supervisor
PSI Services LLC —Henderson, NV
- $26.44 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
6d
Contact Center Supervisor I
The Police Credit Union of California —San Bruno, CA
- $36.49 - $54.75 an hour
- Full-time
- Mid-level
- Fair chance
- Profit sharing
- Commuter assistance
Quick Apply
12d
Supervisor Clerical - Pediatrics
St. Joseph's Health —Wayne, NJ
- $25.36 - $39.34 an hour
- Full-time
- Management
- Computer literacy
- Writing skills
- 403(b) matching
- Paid holidays
Call Center Supervisor- Remote
Patient Accounting Service Center, LLC —Manitowoc, WI
- From $50,000 a year
- Full-time
- Remote
- Computer literacy
- HIPAA
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Production Supervisor, Weekend Shift
Sekisui Aerospace, Inc —Renton, WA
- $91,500 - $110,000 a year
- Overtime
- Background check
- Computer literacy
- ERP systems
- Wellness program
- AD&D insurance
Quick Apply

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Member Advocate Supervisor

PBA -
Remote

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Retirement plan

Qualifications

Team supervision
Managing teams in a customer support role
Phone communication
Process improvement
Employee relationship building
Supervising experience
Team management
Attention to detail
Customer engagement
Medical billing
Leading team collaboration initiatives
Typing
Productivity software
Client interaction via phone calls

Full Job Description

Professional Benefit Administrators leads with one guiding principle, provide exceptional benefit administration for self-funded health plans. Brokers who choose to partner with PBA will benefit from an ally who values cost containment, flexibility, responsiveness, member advocacy, transparency, and results. PBA collectively aligns through the organization’s core values of:

Work together and respect each other,
Be dedicated to the customer,
Be accountable and do what you say,
Take initiative, be willing to learn and strive for continuous improvement
Generate positive energy.

The Member Advocate Supervisor is responsible for leading and developing a team in our member advocacy department. This position requires strong communication skills, problem solving, and overall client satisfaction. This individual reports to the Member Advocacy Manager. Please see below for a more in-depth overview of daily responsibilities and skills required for this position.

Responsible for:

LMA a team of Member Advocates, ensuring KPI’s are met
Monitoring Member Advocates schedules, ensuring work is divided accordingly
Answering day-to-day Member Advocates questions.
Providing customer service to claimants and providers regarding benefit information and claim status when Member Advocates Unit is short-staffed, or calls are in queue.
Documenting any issues or concerns regarding Member Advocates Reps.
Handling escalated calls.
Assisting with call monitoring and providing feedback to Member Advocates.
Assist with training new Member Advocates and ongoing training, as needed
Organizing workflow by assigning responsibilities to Member Advocates
Suggesting process improvement ideas to Manager.
Presenting problems/trends to Manager.
Performing other duties as assigned.

Skills required for this position:

5+ years in a Member Advocate supervisor or team lead role.
5+ years customer service phone via medical experience (Nextiva phone system a plus)
3+ TPA/Insurance Company environment or medical billing office experience (Javelina claim system a plus)
Ability to rotate hours to ensure support is provided up to 7:00 PM CST
Multitask with numerous customer service computer screens.
Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management.
Excellent typing skills, clearly documenting call notes
Active listener and provide empathy and understanding to callers.
Strong verbal communication and interpersonal skills.
Professional and responsible work ethic.
Demonstrate strong attention to detail
Ability to interface with various levels of the organization.
Proficient in Microsoft Office Suite products.

Benefits and Compensation

PBA offers a wide range of benefits including medical, dental, vision, life insurance, AD&D, critical illness, accidental illness, FSA, disability and 401k.
The range for this role is $60,000-$70,000 annually based on prior experience

Professional Benefit Administrators is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Professional Benefit Administrators affords equal employment opportunities to all employees and applicants and specifically prohibits any and all discrimination and harassment based on race, race-related traits, color, religion, national origin, ethnicity, ancestry, military status, sex, pregnancy, sexual orientation, gender identity, disability (mental or physical), age, marital status, citizenship status, unfavorable military discharge, genetic information, order of protection status, and any other protected status under federal, state, and local law. Professional Benefit Administrators conform to the spirit as well as to the letter of all applicable laws and regulations.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Professional development assistance
Retirement plan
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

weekend supervisor jobs

Member Advocate Supervisor

Customer Care Supervisor (Remote)

Remote Contact Center Supervisor

Contact Center Quality Assurance Supervisor

Call Center Supervisor (Non-Clinical)

Contact Center - Supervisor, Contact Center

Healthcare Call Center Supervisor (Remote)

211 Texas/United Way HELPLINE Supervisor (Weekends)

Customer Care Manager (Remote)

Supervisor Claims

Supervisor, Contact Center - Remote

Guest Services Supervisor

Online Order Filling Team Supervisor

Supervisor I Contact Center - Kelsey Seybold Clinic - Patient Access Center - Remote

Supervisor l, Roadside Assistance Contact Center (2nd Shift)

Online Assessments Supervisor

Contact Center Supervisor I

Supervisor Clerical - Pediatrics

Call Center Supervisor- Remote

Production Supervisor, Weekend Shift

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