wfm traffic analyst jobs
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Real Time Analyst
DISH - Roseland, NJ
Primary responsibilities entail monitoring and reporting of real time call traffic via workforce management application....
After Hour Workforce Management Analyst
Aetna - Phoenix, AZ
Technical - Telecommunications/Aspect WFM 18.104.22.168.2/1-3 Years/Power User. Prior experience with call forecasting, scheduling and using WFM software....
Call Center Workforce Management Specialist
bswift - Chicago, IL
Previous scheduling and/or WFM experience. Monitors inbound call traffic and ensures efficient distribution based on staff availability....