Showing 1-19 of 19
Showing 1-19 of 19
Wfm Traffic Analyst jobs

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Ashley Furniture HomeStores of Metro NY & NJEdison, NJ

Experience forecasting with WFM applications and working with call routing strategies. Assure timely system updates of staff movement, historical results and...

UnitedHealth GroupHartford, CT

Manageonshore and offshore WFM Analysts responsible to support multiple back-officeOperations teams with management disciplines, such as:....

ConduentHamilton, NJ

Ensure all required WFM data is tracked and trended on a continuous basis. Utilizes Workforce Management platforms for intraday traffic management, forecasting,...

Faneuil, Inc.Irvine, CA

*Must have 2 year call center experience, scheduling / traffic environment preferred. The Workforce/Reports Analyst is responsible for managing the workforce...

ConduentUnited States

Thorough knowledge of traffic theory (erlang) and WFM. The operational deployment of planning, scheduling and traffic tasks can be outsourced by WFM Business...

Purple Communications, Inc.Remote

Minimum five years’ WFM experience with two years NICE WFM Software; Develop and distribute traffic and agent reports for vendors utilizing WFM tool....

MetLife GTOWarwick, RI

Strong knowledge of NICE IEX or comparable WFM systems and advanced Microsoft Excel skills. 8-10 years of WFM related experience with 5 years previous...

Enclara PharmaciaPhiladelphia, PA

The WFM Real Time Analyst will be cross trained in all other WFM functions and will support the WFM team by performing other tasks and participating in special...

Direct General Auto InsuranceBaton Rouge, LA

Experience with WFM applications and working with call routing strategies preferred. Assist and direct the day to day contact center traffic, assuring that...

UnitedHealth GroupDallas, TX

Manageonshore and offshore WFM Analysts responsible to support multiple back-officeOperations teams with management disciplines, such as:....

UnitedHealth GroupMinnetonka, MN

Manageonshore and offshore WFM Analysts responsible to support multiple back-officeOperations teams with management disciplines, such as:....

UnitedHealth GroupSchaumburg, IL

Manageonshore and offshore WFM Analysts responsible to support multiple back-officeOperations teams with management disciplines, such as:....

UnitedHealth GroupTampa, FL

Manageonshore and offshore WFM Analysts responsible to support multiple back-officeOperations teams with management disciplines, such as:....

UnitedHealth GroupIrvine, CA

Manageonshore and offshore WFM Analysts responsible to support multiple back-officeOperations teams with management disciplines, such as:....

ClearCaptionsDallas, TX

WorkforceManagement Operations Analyst. Minimum five years’ WFM experience with two years NICE WFM Software;...

ClearCaptionsIrving, TX

WorkforceManagement Operations Analyst. Minimum five years’ WFM experience with two years NICE WFM Software;...

ClearCaptionsColumbus, OH

WorkforceManagement Operations Analyst. Minimum five years’ WFM experience with two years NICE WFM Software;...

ClearCaptionsSanta Fe, NM

WorkforceManagement Operations Analyst. Minimum five years’ WFM experience with two years NICE WFM Software;...

ClearCaptionsOmaha, NE

WorkforceManagement Operations Analyst. Minimum five years’ WFM experience with two years NICE WFM Software;...


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