Top 3368 Wine Jobs | SimplyHired

Wine Club Administrator - Francis Ford Coppola Winery
Delicato Family Wines —Geyserville, CA
- $23.35 - $36.55 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Basic math
- Store discount
- Profit sharing
Quick Apply
14d
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- $5 - $92 an hour
- Contract
- English
- Travel
- Reliable transportation
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Wine Steward
J and W Corporation of Greenwood —Daufuskie Island, SC
- From $16 an hour
- Weekends as needed
- Bilingual
- Merchandising
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- Employee discount
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Jack Rabbit Winery —Fort Davis, TX
- $10 - $15 an hour
- Part-time
- Heavy lifting
- Basic math
- Forklift
- Flexible schedule
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Floor Manager / Wine Director / Guest Experience
Paradiso LLC. —San Leandro, CA
- $70,000 - $90,000 a year
- 8 hour shift
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
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Property Maintenance/ Farm Hand for Vineyard
Silva Property Management —Charlevoix, MI
- $20 - $23 an hour
- Temporary
- Background check
- Heavy lifting
- Heavy equipment operation
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Wine Sales Assistant / Off Premise Chain
Central Distributors —Rockland, ME
- $16 - $20 an hour
- Weekends as needed
- 18 years or older
- Clean driving record
- Sales
- Health savings account
- Health insurance
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Beer/Wine/Spirits Outside Sales Representative. 10+Yrs On-Premise Sales Exp.
InterTrade USA Company —Chicago, IL
- $49,000 - $73,800 a year
- Full-time
- Bar
- Driver's License
- In-person
- Health insurance
- Dental insurance
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Tasting Room Sales Associate (Brooks)
Yocha Dehe Wintun Nation —Brooks, CA
- $17.46 an hour
- Part-time
- Background check
- Computer literacy
- High school diploma or GED
- Employee discount
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Controller
LangeTwins Family Winery & Vineyards —Acampo, CA
- $140,000 - $175,000 a year
- Full-time
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
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Sous Chef J.W. Heist Steak house/Plonk wine bar
Plonk / JW Heist Steakhouse —Bozeman, MT
- $65,000 - $72,000 a year
- Full-time
- Hospitality
- Mid-level
- Mentoring
- Health insurance
- Paid time off
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5d
Retail Operations Manager
Hearst Ranch Winery —San Simeon, CA
- $72,000 - $80,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- QuickBooks
- Health insurance
- Dental insurance
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4d
Head Sommelier
Quality Branded —Beverly Hills, CA
- $18.90 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Commuter assistance
- Health insurance
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Culinary Gardener — Mountain Top Winery Estate, St. Helena, CA
Cultivar —Saint Helena, CA
- $20 - $23 an hour
- Part-time
- Clean driving record
- English
- Driver's License
- Health insurance
- 401(k)
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14d
Cellar Master
Casa Rondeña Winery —Albuquerque, NM
- From $20 an hour
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Executive Sous Chef
Laurentia Vineyard and Winery —Madison, OH
- $25 - $27 an hour
- Weekends as needed
- Cooking
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- 3 years
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8d
Chef de Partie
Veritas Vineyards and Winery —Afton, VA
- $16 - $20 an hour
- Full-time
- Cooking
- Organizational skills
- In-person
- Health insurance
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Retail Team Member
Door Peninsula Winery / Door County Distillery —Sturgeon Bay, WI
- $14 - $16 an hour
- 8 hour shift
- Bar
- Customer service
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Marisella Sommelier
MARISELLA SB LLC —Santa Barbara, CA
- $17 - $20 an hour
- Full-time
- Serving
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- In-person
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Wine Club Administrator - Francis Ford Coppola Winery

Delicato Family Wines -
Geyserville, CA

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Job Details

$23.35 - $36.55 an hour
14 days ago

Benefits

Store discount
Profit sharing
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Gym membership

Qualifications

Customer returns handling
Computer literacy
Basic math
High school diploma or GED
Newsletters (communication methods)
Quality data entry
Customer data entry

Full Job Description

Work LocationGeyserville

Position Purpose

Join our DTC membership team at the iconic Francis Ford Coppola Winery as our next Wine Club Administrator! Under minimal supervision, the Wine Club Administrator is responsible for preparing and processing Wine Club shipments including account maintenance, managing custom shipments, Wine Club newsletter, all communications to members and protecting the integrity of all customer information. With direction from the Consumer Direct Sales Manager, the Wine Club Administrator oversees all shipping operations for the winery. This position works with Consumer Direct Sales Manager on webstore updates, member outreach and communications.

Essential Duties

Manages Wine Club sales activities including preparing clubs for quarterly shipments, creating and sending email blasts to members about each shipment.
Responds to member replies received from the club email within the allotted time and makes changes as requested including credit card updates, custom shipment requests, additional wine purchases, change of addresses, cancellations, club holds, etc.
Creates sales orders in system and manually adjusts custom orders. Ensures all pricing is correct and charges consumer credit cards to generate transactions. Determines shipping methods and oversees the assembly of club orders quarterly. Monitors shipments and determines actions to be taken for returns.
Interacts with customers to update and maintain correct consumer records including addresses, credit cards and special requests. Resolves any issues with club members and provides exceptional customer service.. Sells wines to club members and corporate accounts throughout the year. Assists club members on wine selections and maintains documentation of all customer interactions.
Ensures all outgoing orders are being processed and shipped in a timely manner. Interacts with shipping vendors to improve or enhance services. Utilizes system to monitor shipments and interacts with Business Services on any shipping compliance
Assists in the development of Consumer Direct promotions and monitors online orders. Works with Consumer Direct Manager to generate sales and achieve Consumer Direct sales goals. Runs reports and checks all sales orders through the system to ascertain all orders have processed. Corrects pending, and incomplete orders and reprocesses.
Participates in the planning, preparation and execution of all Wine Club events including pickup parties, dinners, lunches, etc.
Enters all new wine club member into wine club database, checks accuracy of data, updates information as needed and ensure wine club members are meeting wine club requirements and reaches to resolve any exceptions to memberships.
Puts processes in place to ensure integrity, privacy, and security of all personal relevant data.
Develops inserts for wine club shipments (ie. tasting notes, recipes, newsletters, gifts).
Assists in the Tasting Room as needed.
Represents winery at outside events as assigned.

Supplemental Administrative Support (as needed, Manteca only)

Provides general phone coverage as needed, including answering guest inquiries, screening calls, and routing them to appropriate departments
Assists with scheduling internal meeting room calendars on an as-needed basis
Opens, dates, and distributes incoming mail; ensures sensitive mail and checks are stored securely
Other duties may be assigned

Non-Essential Duties

Other duties may be assigned

Minimum Requirements

Education and Experience

Highschool diploma or GED equivalent
Associate degree preferred
3+ years wine club experience required
Must be 21 years of age in order to serve and taste wine

Knowledge, Skills, and Abilities

Must be available to work occasional evenings and weekends
Ability to provide exceptional customer service to wine club members and tasting room guests
Possesses strong interpersonal skills to build rapport and inspire trust
Experience being an effective communicator, both verbal and written, with a diverse client group
Solution-oriented and resourceful to ensure a high quality club member experience
Deals with conflict and stressful situations in a professional manner
Basic knowledge of wines and wine production required
Business math skills, strong computer proficiency and data entry experience required
Professional appearance and demeanor
Intermediate skills in wine club and tasting room software; Microsoft Office, including Word & Excel, ShipCompliant, RMS, Vinsuite and Ewinery

Certificates and Licenses

Working Conditions

General office environment
Occasionally may be required to lift and carry cases of wine
May need to determine color, taste and smell of wine using eyes, tongue, and nose

Work Standards

Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
Follows all Company policies and procedures

Additional Comments

Management retains the discretion to add to or change the duties of the position at any time.

California Pay Transparency Disclaimer: This is a Non-Exempt position. The pay range for this position is $23.35 to $36.55. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity and alignment with market data.

Delicato Family Wines offers its employees a generous and comprehensive benefits package. The core health insurance components include medical, dental and vision, where Delicato covers nearly the entire cost for employees and a large percentage for dependents. Additional health benefits include life, disability and flexible spending accounts. Other benefits include 401(k) with generous company match, discretionary profit sharing, paid time off (PTO), paid holidays, wine & merchandise discounts, tuition reimbursement, gym discounts & many more.

NOTICE TO THIRD PARTY AGENCIES
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Delicato Family Wines is an Equal Opportunity Employer.

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