Top 38237 Yard work Jobs

988 Crisis Call Specialist Swing & Grave yard Shift
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LTI, Inc. —Sunnyside, WA
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Etna Shared Services —Grand Rapids, MI
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Servicar of Michigan, Inc —Royal Oak, MI
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CDL A Truck Driver Trainee
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14d

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988 Crisis Call Specialist Swing & Grave yard Shift

Crisis Connections -
Seattle, WA

Quick Apply

Job Details

Part-time | Full-time
$26.79 an hour

Qualifications

Full Job Description

Description:

Make a Difference When It Matters Most

988 Crisis Call Specialist – Swing & Graveyard Shifts

Location: Fully Remote (Must reside in Washington State, Arizona, Ohio, or Texas)
Pay: $26.79 per hour + $2.00 shift differential.
Union Representation: OPEIU
Employment Type: Full-time & Part-time Opportunities Available
Shift: Swing & Graveyard Shifts (Evenings, Overnights, Weekends)

Why Swing & Graveyard Specialists Are Essential

Crisis doesn’t follow a 9–5 schedule — and neither do we. During evening and overnight hours, people experiencing emotional distress are often at their most vulnerable. As a 988 Crisis Call Specialist on Swing or Graveyard shifts, you play a critical role in providing calm, compassionate, life-saving support when other resources may be limited.

If you’re someone who:

Thrives during evening or overnight hours
Stays grounded in high-stress, high-impact moments
Finds purpose in being there when others can’t

This role was built for you.

About the Role

The 988 Crisis Call Specialist provides high-quality crisis intervention and emotional support to individuals contacting the 988 Suicide & Crisis Lifeline via phone, online chat, and SMS text. This fully remote role requires strong communication skills, sound judgment, and the ability to work independently while remaining connected to a supportive clinical team.

Swing and Graveyard shifts are ideal for professionals who are confident, focused, and compassionate during quieter but often more intense hours.

Shift Information

Swing Shifts: Late afternoon through evening
Graveyard Shifts: Overnight, including weekends and holidays

These shifts offer consistent scheduling and are well-suited for candidates who prefer non-traditional hours and fewer daytime distractions.

What You’ll Do

Respond to 988 calls, or chats and texts, with empathy and professionalism
Conduct suicide and behavioral health risk assessments
De-escalate high-intensity situations using evidence-based practices
Collaborate with on-shift clinicians when elevated risk is identified
Create safety and action plans with callers
Provide referrals and connections to community resources
Complete accurate and timely documentation
Maintain confidentiality and adhere to all program and organizational protocols

Requirements:

Qualifications & Experience

Required:

High School Diploma or GED plus four (4) years of full-time behavioral health experience OR an equivalent combination of education and experience
Strong verbal and written communication skills
Ability to multitask across multiple software platforms
Comfort working independently during evening or overnight hours
Agency Affiliated Counselor (AAC) credential required by the end of the probationary period. Applications must be submitted within 30 days of hire. Crisis Connections will reimburse the cost of obtaining the credential.

Preferred:

Crisis intervention or contact center experience
Experience in suicide prevention, mental health, or substance use services
Knowledge of local or state public mental health systems

Remote Work Requirements

High-speed wired internet connection (no hotspots or cellular)
Smartphone capable of Microsoft Multi-Factor Authentication (MFA)
Quiet, confidential workspace
Ability to remain seated/standing and focused for extended periods while managing multiple systems

Commitment to Inclusion

We are committed to fostering a diverse, equitable, and inclusive workplace. We value lived experience and believe it strengthens the care we provide. BIPOC individuals, people with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.

Why This Role Matters

Meaningful, mission-driven work during critical hours
Union-represented position with stability and support
Comprehensive training and clinical supervision
Fully remote work environment
Be part of a team that supports one another — day and night

Quick Apply

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