Help Desk Analyst Salaries in Princeton, NJ

Log all incoming problems and requests and actions taken to resolve them. Provide first response help desk support to all customers and users.

The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand.

Bachelor’s degree in business administration, cybersecurity, information technology, law, or a related field. Contributes to the licensing of software products.

Answer incoming help desk calls, emails, and tickets from end users, accurately logging details about the issue and user information.

$55,000 - $70,000 a year

The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand.

The analyst is an excellent communicator, able to speak to end users positively and explain technical detail in a manner they can understand.