IT Help Desk Salaries in United States

In this role you will gain exposure to a wide variety of products and services because we assist our clients with technical problems concerning hardware,…

$40,000 - $45,000 a year

Communication: Ability to translate complex technical jargon into clear, easy-to-understand instructions for non-technical employees.

$20 - $25 an hour

Strong verbal and written communication skills with the demonstrated ability to explain technical concepts clearly to non-technical users.

$23.42 - $26.00 an hour

Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion. Perform remote maintenance as needed.

*Best-in-class equipment and tools:* modern hardware, premium software, and whatever you need to perform at a high level.

$35,000 - $60,000 a year

Strong troubleshooting and reasoning skills. Basic networking understanding, including knowledge of common protocols and how they relate.

$60,000 - $70,000 a year