Support Engineer Salaries in Cambridge, MA

Familiarity with lab or engineering environments — understanding of how technical teams use and depend on their infrastructure.

13 days ago

Work with the field team and engineering (SW and HW) on field issues and escalations in both the field and factory. Participating in new product team meetings.

$97,400 - $155,800 a year

You will own complex issues escalated beyond front-line support and drive them to resolution through investigation, documentation, collaboration, and clear…

$95,000 - $110,000 a year

You debug by forming a hypothesis and confirming it with evidence (logs, pod state, queue depth, DB rows), not by guessing.

$100,000 - $140,000 a year

Partner with client-facing teams to assess operational risks, define technical requirements, and determine handover readiness for steady-state support.

$80,000 - $140,000 a year

Clear, empathetic communication skills, written and verbal, tailored to both technical and non-technical audiences.

$65,000 - $85,000 a year