Technical Support Representative I Salaries in United States

Answer incoming calls from customers and installers. Provide troubleshooting and repair support to installers and customers over the telephone.

$19 - $21 an hour

Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting.

$19 - $21 an hour

You will handle incoming phone calls and support tickets, manage access credentials, configure access control and visitor entry systems, and troubleshoot…

$20 - $22 an hour

Additionally, you'll support new user set-ups and help improve our technical knowledge base. Answer technical queries from current customers.

Handle inbound calls and create cases within the appropriate service level window following set guidelines and procedures.

$19 an hour

Inbound Telephone Support – perform telephone support as scheduled. Assist and educate customers with inquiries related to both software and hardware, account…