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Client Wellness Senior Consultant - (Job Number: 0008V5)Allstate Insurance - Barrington, ILThe Service Operations Client Experience Team is looking for a Client Wellness Senior Consultant . This Senior Consultant will collaborate with internal and external partners to provide for ongoing maintenance, improvements and acquisition of customer experience data collection and reporting systems. Responsibilities: Leads a team of internal Escalated Communication Specialists and vendor service representatives that are responsible for the resolution of customer/client complaints within cycle-time and quality specifications. Manages vendor relationships responsible for company correspondence processes. Provides for the creative translation of strategic customer/client initiatives into tactical action plans to maximize operational effectiveness. Develops strong cross functional... See job listing >30+ days ago from ChicagoJobs.com - Save - Block - Flag - More Tools...
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Allstate Insurance
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Headquarters:
3075 Sanders Rd 3100
Northbrook, IL 60062
Phone: 847-402-5000
http://www.allstate.com - Line of Business: Automobile & Home Owners Insurance Life Insurance & Group Life Insurance
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Key Numbers:
Company Type Private Company Revenue $500M+ Company Size More than 5000 employees
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