• Cisco Unified Communications (VOICE) Sr. Level Support Engineer

    Company: Fidelus Technologies

    Location: New York, NY

    Date Posted: September 18, 2013

    What is Fidelus TAC? Tired of being a "ticket handler" just watching alarms pop up on a screen all day? Tired of working 18 hour days with no end in sight, but still looking for a challenge and the opportunity to grow, expand and apply your knowledge and skillset as a Unified Communications Engineer? Fidelus TAC UC support engineers are in the trenches, handling and owning customer support cases from beginning to end. We rely on our skill and knowledge of Cisco UC technologies, as well as our team mates and lab recreates to troubleshoot and resolve issues that impact our customers. We set the bar high to bring out the expert in all our team members, all while ensuring our engineers enjoy their work and have the tools to get the job done. As a team member within our 24x7x365 UC Managed...

    from Dice