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DSU Process & Quality Improvement ManagerAMERIGROUP - Tampa, FLJob Grade:20 JOB SUMMARY: Recommends, develops, and implements quality improvement strategies for the Claims, Call Center and Telesales units of the Dedicated Service Unit department. Responsible for planning, developing, coordinating, and implementing quality improvement initiatives stretching across business lines to various health plans and corporate units. Responsible for all process mapping and process flows for DSU. Support process owners by identifying problems, finding root causes, and developing improvement strategies. Leads process and quality improvement team. PRIMARY RESPONSIBILITIES: 1. Lead DSU process & quality improvement team, direct all process mapping and process flows. 2. Direct timely completion of projects that support critical goals and customer satisfaction... See job listing >30+ days ago from Jobirn - Save - Block - Flag - More Tools...
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AMERIGROUP
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Headquarters:
4425 Corporation Ln
Virginia Beach, VA 23462
Phone: 757-490-6900
http://www.amerigrp.com - Line of Business: Multistate Managed Healthcare Company
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Key Numbers:
Company Type Public (AGP:NYS) Company Revenue $500M+ Company Size 1000 - 5000 employees -
Job Location:
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