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Help Desk TechnicianAoc Applied Technologies - Arlington, VAProvide help desk support on custom applications developed by the Aerient team. Record, manage, and resolve help desk issues. Administer custom applications, websites, and user accounts. Monitor custom application to ensure that it is communicating with distributed devices. Interact with various parties to resolve issues when devices are not communicating with the custom application. Interact with Managed Service Provider staff to do application troubleshooting. Troubleshoot issues as needed. 2 years experience in custom application help desk. Excellent customer service skills. Strong analytical skills. Good organizational habits. Good oral and written communication skills. Must be proactive and a team player. Candidates must have a basic understanding of computer systems, network... See job listing >30+ days ago from Dice - Save - Block - Flag - More Tools...
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