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RN Patient Support Specialist - newMerck Group - Rockland, MAPURPOSE OF THE ROLE: The RN Patient Support Specialist will play an integral role within EMD Serono's Patient Support Call Center (i.e. MS LifeLines) as part of the overall Patient Marketing function within the Neurology Department. The RN Patient Support Specialist will handle direct customer interaction by providing nursing support and assistance to patients, caregivers, family members, nurses, physicians, and pharmacists. A key objective of the role is to achieve customer satisfaction and ensure adherence to therapy. This will be accomplished by listening to the customer needs and utilizing the resources available within the center to provide a customized solution. A geographic territory of patients will be assigned and must be managed to ensure patient adherence of neurology... See job listing >53 minutes ago from Merck Group - Save - Block - Flag - More Tools...
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Merck Group
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Headquarters:
1 Merck Dr
Whitehouse Station, NJ 08889
Phone: 908-423-1000
http://www.merck.com - Line of Business: Ret Drugs/sundries
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Key Numbers:
Company Type Public (MRK:NYS) Company Revenue $500M+ Company Size More than 5000 employees
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