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HOTEL OPERATIONS MANAGER- the hotelMandalay Bay Hotel & Casino - Las Vegas, NVIt is the primary responsibility of the Manager of Hotel Operations (?the Hotel )?to manage all operations for the front office. All duties are to be performed in accordance with departmental and Mandalay Bay policies, practices and procedures. Specific Job Functions: Monitor staffing levels and ensure effective use of labor while delivering prescribed service levels. Ensure complaint resolution procedures are implemented. Review employee work schedules to balance employee needs with work demands. Respond to notification of unusual events or circumstances requiring mid-level management attention.?Inform Director of Operations of situations that require their attention. Perform all front desk duties when necessary Respond to emergency situations accordingly. Ultimately responsible for all... See job listing >28 days ago from Las Vegas Jobs - Save - Block - Flag - More Tools...
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