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Customer Service Agent IWebster Financial - Wallingford, CTThe Customer Service Agent I's responsibilities include: Answering and responding to incoming customer calls according to customer service standards and guidelines while providing exceptional customer service by: Maintaining quality by observing customer service standards and guidelines Giving complete and accurate information in a timely manner Utilizing resources to facilitate problem resolution Identifying cross sell opportunities Meeting and/or exceeding individual sales/service goals Respond to customer questions in a courteous and professional manner at all times Consumer and Small Business calls only Sales and Service Answer and respond to Consumer and Small Business calls in a timely manner. Model behavior consistent with the Contact Center'''s customer service... See job listing >30+ days ago from Webster Financial Corporation - Save - Block - Flag - More Tools...
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Webster Financial
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Headquarters:
Webster Plz
Waterbury, CT 06702
Phone: 203-465-4364
- Line of Business: Federal Savings And Loan Associations
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Key Numbers:
Company Type Public (WBS:NYS) Company Revenue $500M+ Company Size 1000 - 5000 employees -
Job Location:
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