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Call Center SupervisorDish Network - Littleton, CO* Responsible for managing the day to day operations of one or more team(s) reporting to the CSC Executive Offices. * Provides overall direction of lower level Customer Resolution Specialists in support of departmental objectives. * Participates in hiring, training and recruiting needs for departmental staff. Develops and manages inter-department programs and procedures designed to ensure continuous process improvement within the CSC Executive Offices. * Assigns and oversees CSC Executive Offices related projects dedicated to optimizing the production floor effectiveness. Adheres to and drives performance measurement expectations to improve overall employee performance and call management. * Informs higher level management of issues and/or concerns, on a daily and weekly basis. See job listing >30+ days ago from DISH Network - Save - Block - Flag - More Tools...
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Dish Network
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Headquarters:
9601 S Meridian Blvd
Englewood, CO 80112
Phone: 303-723-1000
http://www.dishnetwork.com - Line of Business: Direct Broadcast Satellite Service And Mfg Satellite Television Equipment
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Key Numbers:
Company Type Public (DISH:NMS) Company Revenue $500M+ Company Size More than 5000 employees -
Job Location:
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