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Field Support Technician (UNIX, LINUX, and AIX exp.)Sage North America (na) - Houston, TXProvides efficient service, repair and/or installation of company products at customer location or remotely. Promptly resolves cause and effects of problems that cause customer support requests, and answers questions knowledgeably to achieve high customer satisfaction. This position will be providing support for the Houston, TX area. Performs proficient troubleshooting and repair of hardware and network related issues on site at client facilities (includes travel time). Coordinates repair in a time efficient and courteous manner to minimize disruption in system utility and earn excellent customer satisfaction. Identifies and provides prompt resolution to software related issues through telephone contact or on-site visits as required using excellent interpersonal skills. Occasionally... See job listing >3 days ago from Dice - Save - Block - Flag - More Tools...
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