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  • Technical Support

    Company: Randstad US

    Location: Mount Laurel, NJ

    Date Posted: January 31, 2014

    Randstad Technologies is currently seeking an experienced Service Desk Analyst for a long term role located in the Mt. Laurel New Jersey area. The IT Service Desk Agent provides support services to internal customers and contractors. This includes supporting a wide range of hardware, networks, servers and internal/external software through various organizations within the company. This may include but is not limited to the following: 1st level support of all inbound contacts Accurate and detailed logging, ticketing, and tracking of all calls in Client Incident Management system Accurate, timely, and professional resolution for all supported issues Timely and professional follow up on all incidents and service request Quick identification and control of high priority issues Accurate...