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Computer Tech Support AnalystSignature Government Solutions - Mclean, VASpecific Job Description: Responsibilities include providing total customer support service as a point of contact for all issues relating to IT and IS services for a particular customer. Provides technical assistance to users and records incidents. Independently troubleshoots and resolves complex IT issues, using all tools available. Successful candidate will maintain a service perspective including an understanding of relationships, dependencies and requirements of hardware and software components and the organizations that support them. Standard Job Description: Provides technical, operations, and training support to users of company's personal computers either by telephone or on-site relative to desktop hardware and software packages. Performs hardware diagnostics and coordinates... See job listing >27 days ago from ClearedConnections - Save - Block - Flag - More Tools...
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