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Product Support Specialist (Korea)Autodesk - Pacific, WARole / Purpose The Product Support Specialist provides technical support of Autodesk products to our customers and partners. Using troubleshooting and communication skills, this role ensures technical problems are analyzed, documented and resolved, creating an outstanding customer experience and enhancing the team's knowledge. This role reports to a Support Manager and the role requires the use of judgement and independent decision making when managing caseload. The PS Specialist works closely with Technical Leads and Division Managers to harness intelligence on customer experiences with our products. This data is used by Product Development and Product Management to drive those improvements that matter most to our customers. General Responsibilities The following responsibilities... See job listing >30+ days ago from AutoDesk, Inc. - Save - Block - Flag - More Tools...
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Autodesk
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Headquarters:
111 Mcinnis Pkwy
San Rafael, CA 94903
Phone: 415-507-5000
http://www.autodesk.com - Line of Business: Design And Drafting Software Products
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Key Numbers:
Company Type Public (ADSK:NMS) Company Revenue $500M+ Company Size 1000 - 5000 employees
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