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Cleveland Clinic - Mayfield Hts, OHVoice Communications Specialist II Department: ITD CALL CENTER OPERATIONS Job Code: B12030 Schedule: PRN Shift: Day/Evening/Night/Weekend Hours: Flexible Job Details: JOB SUMMARY: Under the direction of the Manager and Supervisors of Communication Services Telephone Operations performs the following 1. Operates telecommunications telephone console system and associated equipment. 2. Processes medical emergency, crisis intervention, stat page, and disaster calls using prescribed protocols and procedures. 3. Provides quality customer service to customers and CCF staff at all times. 4. Keeps personal workstation reference materials up to date and workstation area neat. 5. Provides out-bound dialing support to CCHS customers as needed. MINIMUM QUALIFICATIONS: Knowledge, Skills and Physical Demands... See job listing >30+ days ago from Job.com - Save - More Tools...
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Cleveland Clinic
13333 Gerald Dr
Cleveland, OH 44130
216-445-6636
Medical Laboratory
| Company Type | Private |
| Company Size | 10 - 100 employees |
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