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Senior EngineerStratus Technology Services - Herndon, VAJob Description Thesenior engineer provides high level technical expertise on specific product(s) to customers. The engineer works closely with the customer's support and account team. The engineer focuses on a limited number of customer networks, enabling their interactions and solutions to be optimized to the customers' specific needs. Using the knowledge of the customer network and services, the engineer responds to high priority issues and ensures resolution to the customer's satisfaction. They own and work cases to completion, including performing live network troubleshooting, lab replication, technical escalation and problem resolution. Specific Job functions: Take ownership of high priority cases. Perform live network troubleshooting, lab replication, engineering follow up and fix verification...originally from Sologig - More Tools...
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Stratus Technology Services
Headquarters:
111 Powder Mill Rd
Maynard, MA 01754
Phone: 978-461-7000
http://www.stratustechnologyinc.com
111 Powder Mill Rd
Maynard, MA 01754
Phone: 978-461-7000
http://www.stratustechnologyinc.com
Line of Business: Mfg Electronic Computers Mfg Process Cntrl Instr Mfg Relay/indstl Control Mfg Computer Peripherals
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | $100M - $500M |
| Company Size | 500 - 1000 employees |
Job Location:
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