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Bilingual Call Center Representative (Nashville, TenComcast Cable Communications - TennesseeCandidates must be fluent in Spanish and English to apply to this position POSITION SUMMARY: The Billing and Service CAE is responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment. The CAE is additionally responsible for answering questions related to customer billing statements and general inquiries, as well as for the resolution of payment concerns. Works to minimize and/or reduce truck rolls. Offers Comcast products and services to meet customer needs. The CAE relates well to the customer, thinks and exercises sound judgment, and acts responsibly in the customer's and the company's best interest. MINIMUM QUALIFICATIONS: High school diploma or general equivalency degree. One year of customer service...originally from Job.com - More Tools...
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Comcast Cable Communications
Line of Business: Building And Facility Service
Key Numbers:
| Company Type | Private |
|---|---|
| Company Revenue | Less than $5M |
| Company Size | 10 - 100 employees |
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