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IT DirectorNewage Solutions - Silver Spring, MDThis person will provide oversight to the areas of desktop and network services, disaster recovery, business continuity, IT customer service, telecommunications, and desktop application support. He/she will actively participate in strategic planning, and has direct responsibility for departmental budgeting and staffing efforts. The successful candidate will:" Responsible for keeping critical business operations functional as well as developing and testing a documented disaster recovery plan." Work with IT departmental managers to develop, monitor, and analyze key department performance indicators and Service Level Agreements (SLAs). Report the results to the CIO and business leaders. Adjust processes to maintain the highest levels of SLA compliance." Assist the CIO with the management and direction...originally from Dice - More Tools...
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