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Desktop Technician IICredit One Bank - Las Vegas, NVThe Desktop Technician role is to provide enduser support within the organization's desktop computing environment. This support role includes installing, diagnosing, repairing, maintaining, and upgrading PC hardware, software and peripheral equipment to ensure optimal workstation performance and compliance with organizational standards. This role will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide enduser assistance where required. Provide support and training to all end users on computer workstation operation, setup, configuration and other issues. Monitor and manage a work queue of incoming requests and provide appropriate customer focused response. Develop and maintain an inventory of all computer workstation equipment,...originally from Jobing.com - More Tools...
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