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XM Satellite Radio - Vienna, VADuties & Responsibilities Support the Incentive Compensation Management (ICM) applications at XM Radio. Ensure the daily operations of ICM processes are running efficiently. Utilize tools and technologies to monitor application performance; develop tools and processes where none exists. Provide technical oversight and guidance for the outsourced production support team. Provide design and strategies for defect workarounds and enhancements. Review and approve new fallout resolution procedures as presented by outsourced Production Support team. Assess outage recovery and fallout impact; provide status to the business. Review Service Level Agreements (SLAs) and metrics for outsourced Production Support. Help support full systems development lifecycle for ICM initiatives. Oversee sustaining engineering,... See job listing >26 days ago from Dice - Save - More Tools...
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XM Satellite Radio
Satelitte Digital Audio Radio Service
| Company Type | Private |
| Company Revenue | $500M+ |
| Company Size | 100 - 500 employees |
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