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Technical Support EngineerSOS Engineering & Technology - Orem, UTJob Summary: Utah County Software Company seeks experienced Technical Support Engineers to provide support on a remote backup solution. Individuals must have a strong understanding of networking concepts and an excellent customer service philosophy.Job Duties will include the following: Knowledge:Intermediate computer knowledge--including core components (both hardware and software), advanced troubleshooting techniques associated with general computer usageIn-depth understanding of networking concepts--including switching and routingSolid understanding of basic concepts of routed protocols. Solid understanding of internetworking hardware such as switches, routers, VPN devices, Internet Access Devices, Remote Access Devices, etc. Basic understanding of Network Administration, including users,...originally from EmploymentGuide.com - More Tools...
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