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FRONT OFFICE AGENT
Nevada
The primary responsibility of the Front Office Agent is to provide Unmatched Guest Service during the check-in and check-out process, registering guests, rendering bills, and receiving cash and credit payments. The Front Office Agent is also responsible for assisting guests with questions, directions, miscellaneous information and resolving guest disputes in a professional manner while maintaining service standards in order to enhance the overall guest experience. All duties are to be performed in accordance with departmental and The Venetian Casino Resorts policies, practices, and procedures. POSITION RESPONSIBILITIES: i Maintains positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.i Obtains assigned bank and ensures accuracy of contracted...
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30+ days ago from Las Vegas Review-Journal
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