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Customer Service TrainerCardinal Health, Inc - Little Rock, ARAt Cardinal Health, were developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. SUMMARY: Responsible for conducting and facilitating new hire training for Customer Care staff. Assist in the development and delivery of new customer service policies and procedures training. Create, conduct, and facilitate ongoing refresher training for tenured Customer Care staff. Identifies training needs based on Customer Care staff interactions and needs assessments. ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following: Documents job performances, competencies, and standards with a high degree of accuracy and detail. Conducts...originally from Cardinal Health, Inc. - More Tools...
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